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Services

Payments

A global team supporting payments clients

Globally, the payments segment continues to evolve and we anticipate it could result in significant changes to existing products, operations and services. Opportunities for collaboration, innovation and modernisation can help our clients continue to adapt to the changing environment. Payment solutions continue to present an opportunity for growth and rapid innovation, which is resulting in many new players.

Deloitte’s global payments team serves clients across the entire payments ecosystem— issuing banks, acquiring banks, card networks and associations, acquiring processor/service providers, merchants, fintechs and payment platforms such as mobile wallets and real-time payments for B2B, B2C, and P2P.

With professionals across consulting, tax, risk advisory, and audit, Deloitte’s payments group provides end-to-end capabilities that can enable companies to offer a wide range of alternative delivery channels and enhance customer experience. Our services focus around:

  • Strategy & innovation
  • Partnership models
  • Consumer (retail) services
  • Business/merchant acquisition services
  • Corporate/treasury management services
  • Processing and network services
  • Security, privacy, fraud & risk
  • Regulatory & compliance
  • Payment operations

Please reach out to us to discuss the latest trends in payments modernization and how they might impact your organization. Speak with our experts if you would like to discuss your payments strategies in detail.

Insights from the group


Global payments remade by COVID-19
Scenarios for the global payments ecosystem

Getting ahead of the curve:
Reviving relevance of the credit card business

Retail payment trends:
Winning with credit card partnerships

InFocus: Payments trends 2020
What payment technology is shaping the industry?

Payments modernization
Balancing the risks and rewards

Uncertainty is a reason to innovate,
not an excuse to be timid

Key contact

Paula Buchel

Paula Buchel

Strategy and Africa Payments Leader

Paula leads the Africa Payments Practice and the Financial Services Industry strategy consulting offering.  She has over 20 years consulting and industry experience in strategy and operations.  Paula ... More

Albertus Nel

Albertus Nel

Risk Advisory Payments Leader

Albertus is a Senior Manager and leads the payments offering within Deloitte’s Risk Advisory. He is a qualified Chartered Accountant with over 10 years consulting and financial industry experience. Al... More