AI, robotics, and automation: Put humans in the loop has been saved
AI, robotics, and automation: Put humans in the loop
AI, robotics, and automation have gained a rapidly expanding foothold in the workplace, faster than many organisations ever expected.
As AI and other advanced technologies permeate the workplace, skills such as critical thinking, creativity, and problem-solving gain in importance. Leading companies are recognising that these technologies are most effective when they complement humans, not replace them.
Seventy-four percent of South African respondents state that this trend is important, with 76 % not being ready for it.
Only 7 % of respondents state that their organisation is restructuring the way work is done and using AI or robotics. Fifty-one percent of respondents do not currently use AI or robotics in the workplace and 38% state that their organisation does not have a plan to cultivate the human skills required to use AI or robotics.
Organisations are often divided on the recognition and acceptance of AI and robotics.
Key Take-outs:The bottom line
We recommend the following actions that organisations can take to address the opportunities and challenges of this trend:
• Design a comprehensive future work architecture
• Consider the human element
– View innovation and restructuring exercises from a people-impact point of view.
– Be proactive in answering the challenges and opportunities of the future, particularly in the composition of your workforce, optimal sizing and operating models, training and consistent reskilling of employees.
– Consultation with affected stakeholders, particularly labour, is important in the South African context.
Please click here to view the Global Human Capital Trends Report.