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Digitally Transformed Knowledge Management
Knowledge management will be increasingly relevant in the setting of the digitally transformed organisation. This is accompanied by consensus on the need for a reconceptualisation of the design principles of the Knowledge management construct.
Technology is changing the way people perform work and work flow processes. These changes are resulting from the Fourth Industrial Revolution and its emphasis on technological innovation and digital productivity. Additionally, it is acknowledged that “knowledge” will be in the form of “big data” that are received by sensors and transmitted to actuators which will be analysed in a cloud-based cyber-physical system. A reconceptualisation of the construct of Knowledge management is imminent to ensure that organisations are able to exploit and extrapolate knowledge assets in a sustainable and relevant way. Hence, Knowledge management will become a business critical enabler in the pursuit towards robotic process optimisation, smart search and data integration across industries and sectors.