Automotive Industry's View on the Current State of Quality and a Strategic Path Forward
Quality 2020 is a reflection of the automotive quality culture of today and an illumination of where the industry needs to take action. Improvement is only possible if automotive companies are willing to put resources behind the plan, get engaged, and address the concerns.
Survey results reveal that OEMs and suppliers both rank Problem Solving and Customer-Specific Requirements (CSRs) as the most critical issues impacting quality. Quality Management System (QMS), Product Development, and Loss of Experience round out the top five issues as ranked by all respondents.