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Robotic Process Automation
The future of outsourcing as we welcome AI software
In the years ahead, RPA capabilities will be one of the most crucial considerations for selecting an outsourcing vendor. Companies have started including ‘RPA capability’ as a criterion while inviting outsourcing service providers. They are considering an onshore plus automation solution as a substitute to a purely offshore solution. They are also considering the compliance and productivity benefits of using robots over humans.