Future of Work in Government 

Navigating a shifting talent landscape

Technology and new talent models are transforming the way the world works. Here’s how government leaders can navigate the transformation of work in the public sector.

“People are our greatest asset.” This is a truism in today’s economy. But it wasn’t always the case.

One hundred years ago, employees were largely viewed as interchangeable mechanisms in a machine. One assembly line worker was about as productive as the next. The difference between an outstanding toll collector and a mediocre one wasn’t terribly significant. But in the digital age, creative and collaborative talents are integral to delivering value. An employee motivated to learn and grow can be much more valuable than a less interested co-worker.

While much of the private sector has transformed over the past two decades, the public sector, for the most part, has not. Most public sector organisations are still locked into decades-old workforce policies, such as rigid job classifications, and reliance on seniority as a substitute for capability.

The reality is, government agencies are increasingly called upon to address society’s most complex challenges using workforce approaches rooted in the distant past. This not only makes it harder to recruit talented people but also makes it more difficult for public sector managers to provide their employees with great work experiences.

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Key Takeouts:

This insights report explores the three dimensions that the future of work is unfolding to:

  • Work
  • Workforce
  • Workplace
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