Solutions

Customer Analytics

We help clients transform internal capabilities to convert raw customer & systems data into organisational agility & responsiveness. We focus on achieving Agile Customer Responsiveness by maturing the transversal flow of data insights across an organisation’s value chain: from customer data to customer activation.

Key Contact

Ryan Schefermann

Ryan Schefermann

Customer Analytics Leader | Risk Advisory Africa

Ryan is the Customer Analytics Leader within Risk Advisory Africa. He began his career in software development and ERP implementation before branching into BI and analytics. Ryan’s key focus is in the... More

Zeyad Davids

Zeyad Davids

Director, Customer Analytics & Insights | Risk Advisory Africa

Zeyad is a Partner in Deloitte Africa's Risk Advisory business, responsible for the Customer Analytics & Insights capability. Serving as the Risk Advisory Consumer Industry Leader for Africa, Zeyad he... More