Shared Services

Operating models that incorporate shared service centers (SSCs) can more cost-effectively support the business and provide a platform to enable future growth. Deloitte’s Shared Services team works closely with executives to consider how a shared services operating model aligns with their organization’s business strategy to help drive desired results at the highest strategic levels. We can help you through the entire shared services journey, including: • Determining the value of shared services to your business • Developing a shared services strategy (or refining an existing one) integrated to your broader service delivery model, which may include offshoring or outsourcing • Locally or globally locating, implementing, and opening a shared services center • Refining the shared services organization to help it achieve the next level of performance

Key Contact

Neville Hounsom

Neville Hounsom

Deloitte Consulting S&O Connected Retail Leader

Neville is a Director (Consulting Partner) at Deloitte based in both Cape Town and Johannesburg offices, where he leads the Strategy & Operations Consumer Services Practice in Africa with over 19 year... More