Selling, General & Administration (SG&A) Cost Reduction Focus

Implement a Change Leadership and Communications Effort

For most companies, establishing a sustainable and scalable SG&A structure requires a fundamental transformation in how SG&A works. A transformation of this magnitude cannot be imposed from on high. To fully take hold throughout the company, it must be accompanied by a change management program that focuses on both organisational change management and personal change leadership. The “hard” tangible variables of the organisation, process and technology change must be addressed alongside the “softer” intangible variables: leadership, people, communications and culture.

The mission: Change the way the work is being done, develop employees so they can operate in a new environment and free them to think in new ways.

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