Selling, General & Administration (SG&A) Cost Reduction Focus
Re-engineer Inefficient Processes and Eliminate Unnecessary Work
Re-engineering processes reduces costs and the time it takes to perform, improves service delivery and increases quality.
Another major component of building a scalable SG&A base is to eliminate processes that don’t add value and streamline those that do as much as possible. The following questions can help determine whether an activity adds value:
- Could this activity be eliminated if some prior activity were done differently?
- Could this activity be eliminated without compromising the quality of our product or service?
- Is this activity required by a customer, and will that customer pay for it?
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