Advertising and Marketing

We believe that being heard in the marketplace, and listening to what is being said, is important to realise the full customer experience. Our Marketing and Branding team works closely with our clients to define their brand value, identify key touch points, plan how to communicate their brand promise and help align their organisation to deliver the best possible experience for their customer.

More specifically, our services include:

  • Creative, Campaigns, & Content
  • Brand Content Marketing
  • Social Media
  • Loyalty & Performance Marketing
  • Marketing Services
  • Marketing Automation
  • Marketing Analytics

Key contact

Veronique Filip

Veronique Filip

Customer Advisory and Experience Leader

Veronique is the leader of Monitor Deloitte’s Customer Advisory and Experience team for South Africa. She is a specialist in developing and leading growth, marketing, sales and customer experience str... More