Services

Application Management Services

Deloitte’s Application Managed Services (AMS) manage, enhance, and maintain an organization’s custom or packaged software. Deloitte provides full life cycle AMS, spanning the entire continuum from up-front advisory services through application optimization and innovation. Our services encompass: • Bespoke application platform services • Package application platform services (Oracle, SAP, Applications, Xuber, Misys) • Service desk • Incident management • Problem management • Development management • Change management • Release management • Minor enhancements and customizations • Report development • User training • Systems administration • Database administration • Application and user security management • Interface management • Application/Batch monitoring

Key contact

Glen Krynauw

Glen Krynauw

Director

Glen has been with Deloitte Consulting for 18 years. She has been in the Application Management Services (AMS) business unit for 10 years where she started as an Account Manager playing the role of in... More