People

Celeste Koert

Customer & Marketing Leader

Celeste Koert

Celeste is the Customer & Marketing Lead for Consulting Africa. She has experience in the banking, energy & resources and public sector industries. Her areas of specialisation includes Customer strategy and Customer Experience transformation. She has deep functional expertise in customer experience, digitising customer service operations, cost to service improvement and optimising customer channels; specifically omni-channel and call centres.

Celeste Koert