Deloitte Place,The Woodlands
20 Woodlands Drive
Michael is the Head of Analytics & Information Management for Deloitte Consulting and specializes in using data analytics to solve business issues and guide business into becoming an Insights Driven Organization
Michael is experienced in working with leading brands in multiple competitive industries with the primary focus on exceeding expectations for customer service delivery while ensuring optimum impact. He possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Michael enjoys being part of, as well as managing, motivating and training, a successful and productive team, and thrives in highly pressurized and challenging working environments. With over 20 years’ experience in IT with a broad range of skills ranging from Systems Administration (networks and servers) to ERP, Systems and Contact Centre Implementation and Integration to Systems design and development to Analytics to Solution Architecture to Consulting, Strategy and Team Management.
Michael has presented at HP's SAP HANA Boot camp in Sep 2013, the Mastering SAP Technologies 2014 conference, Mastering Business Analytics conference in 2016, 2017 and 2018.
Michael is also part of the AFSUG Retail Steercom