Public Sector Publications

Employees as customers: Reimagining the employee experience in government

As governments look to build a workforce able to tackle the tough, interconnected challenges of the 21st century, strengthening the government employee experience is particularly critical. By treating employees as customers, agencies have the chance to improve both the employee experience and their own ability to execute their mission.

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Smart Cities

Smart cities exist on the intersection of digital technology, disruptive innovation and urban environments. They are an exciting place to work and live and the breeding ground for new ideas.

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Connected government and the Internet of Things

Like companies, government agencies are striving to deliver quality services in increasingly complex environments. The public sector is also looking at ways to apply Internet of Things to find new value for citizens, aiming to enhance capabilities, streamline processes, and engage partners.

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The journey to government’s digital transformation

Government bodies seeking to make the transformation to digital are often hampered by cultures, processes, and skill sets that are out of step with a technologically advanced, citizen-centric era. How can they overcome these barriers?

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Transport in the Digital Age

Change is coming to transportation, whether we’re ready for it or not. You can see it in public sector investment in intelligent streets and digital railways, automakers’ focus on next-generation vehicles and smart mobility services, and in the widening recognition that the “information everywhere” world will utterly disrupt the transportation status quo.

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The regulator of tomorrow

Rulemaking and enforcement in an era of exponential change

Regulators and regulations play a critical role in society—but one that may need to evolve to remain relevant and effective in the face of technology-induced change.

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The Government Summit Thought Leadership Series 

The purpose of Gov2020 is to help leaders understand demographic, societal, economic, and technological trends shaping the future. It provides policy makers with ideas about what is possible and acts as a catalyst to evaluate whether they are ready to embrace a future that is different from today.

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Explore the Future of Government in 2020

The heart of Gov2020 consists of two simple components—drivers and trends, each one written from the perspective of the year 2020.

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Tech Trends 2014

A public sector perspective Inspiring Disruption

Deloitte’s annual Technology Trends report examines the ever-evolving landscape of technology put to practical business use. Once again, we’ve selected 10 trends that we believe have the opportunity to impact business over the next 18 to 24 months.

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Boosting public sector productivity by going mobile

A productivity gap has emerged between the public and private sectors—one widened by government's inability to dynamically absorb and capitalise on new technologies like we have seen in the private sector.

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Economic Security and Competitiveness

The purpose of this paper is to provide practical, useful guidance to individuals and entities involved in the design, development and implementation of Special Economic Zones (SEZ's), broadly defined, in the Middle East and North Africa (MENA) region.

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Digital Age Transportation

The future of urban mobility

The average commuter spends hours stuck in traffic every year. This report shows that how technology and innovation, coupled with new transportation capacity, can help reduce global gridlock.

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Global Defense Outlook 2014

Adapt, collaborate, and invest

Instability in Ukraine, Japan’s efforts to revitalize its defense, China’s continued military buildup, and US debates over post-war defense spending and force posture – these events highlight fundamental shifts in long-term global defense policies. What is driving these shifts, and how are nations responding? The evolving global economy, combined with changed security threats facing the largest defense spenders, is driving revisions in defense planning and spending.

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