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Legal Management Consulting

Experience the future of law, today

Through the use of technology and process improvement, Deloitte Legal Australia’s Legal Management Consulting (LMC) services support General Counsel seeking to increase the value of the services they deliver and the efficiency and effectiveness of legal and contracting functions.

Today’s corporate General Counsel faces multiple challenges: a heightened regulatory environment, mass globalisation of business and acceleration of technology advancements. This is resulting in increased complexity and demand from the business, in turn creating an unsustainable workload for existing in-house legal and contracting teams. The current business landscape creates a compelling reason for legal departments to rethink their operating model, achieve greater efficiencies and increase the value they deliver back to the business.

Two key areas of LMC is legal department transformation and contract and commercial management transformation. Our LMC practice deeply understands the day-to-day needs and nuances of the modern legal department, as well as the broad implications and opportunities across the full contract lifecycle – including and beyond legal.

Our legal department work focuses on target operating model design and implementation. This includes developing legal service catalogues, legal risk management frameworks, external spend management programmes (including panel reviews), people and organisation design, legal operations set up and technology and data programmes.

Our contract and commercial consulting includes assessment of current state maturity, target operating model design, alternative sourcing models, technology selection and implementation and targeted solutions such as template simplification. We focus on business outcomes which ensure not only compliance with contractual obligations but also commercial management of the same – typically an area of material value leakage.


Our services include:

<p>An array of events can trigger the need for a legal operating model transformation – a merger, the appointment of a new CEO or general counsel, a cost challenge, or a change in business strategy can force organisations to re-evaluate aspects of their legal function. Depending on each client’s needs, we can map out and coordinate a full-scale legal operating model transformations or smaller, targeted changes to specific areas.</p>
<p>Internal and external factors animating change for modern organisations also present legal departments with an opportunity to rethink the way in which they manage and deliver legal services. Deloitte Legal helps clients evaluate and, where appropriate, reconfigure their internal legal processes. Our legal process advisors help clients develop systematic, intuitive, and efficient processes which can significantly improve the efficiency and effectiveness of legal departments.</p>
<p>For many companies, legal risk is not clearly identified and assessed. This can create bottlenecks, resulting in legal teams preoccupied with extinguishing fires instead of defining a risk framework and developing strategies to pre-empt critical legal risks. Working in close collaboration with our clients’ in-house legal professionals and risk functions, Deloitte Legal delivers a current-state risk-management assessment, a gap analysis, and a roadmap they can follow to close that gap, including potential technology solutions. We help companies with best practices and industry standards to manage their legal risks in areas such as litigation and disputes, legislative changes and contract management. This helps your team focus on and prioritise addressing key legal risks in your organisation.</p>
<p>General Counsels must manage greater challenges in an ever-changing landscape—and must do so with limited resources. Deloitte Legal helps clients build a model that can accomplish more with less, by balancing in-house resources with technology and external services providers.</p><p><br></p><p>Our sourcing teams have a deep knowledge of novel legal sourcing strategies such as working with panels of global or regional firms, working with alternative service providers and leveraging technology. By applying these insights to our clients’ specific goals, Deloitte Legal helps organisations identify an efficient, effective alignment of tasks with appropriate resources, enabling a nimbler, more effective legal function with the ability to refocus on strategic priorities.</p>
<p>Technology has transformed the way legal services are provided. Proven and emerging digital tools have the capability to help teams provide consistency and transparency across borders, more than ever before. Technology can also help mitigate risk with greater efficiency and reliability, automate routine and repetitive tasks, and help free up the team for strategic priorities, achieving more with less.</p><p><br></p><p>Deloitte Legal can help General Counsels and their teams choose and implement the technology that works for them—tuned to their people and their goals.</p>
<p>A decade of accelerating economic, technological, and regulatory disruption has challenged legal leaders to see the invisible intersections connecting their business units and to make decisions that will create ripples throughout their organisations. Our Legal Management Consulting teams lead labs to help clients achieve their full potential. They apply a tested set of principles that combine behavioural science, analytics, technology, and facilitation to break through the roadblocks that impede progress. Roadblocks such as groupthink, project entropy, change fatigue, scope-creep, and just about everything else that can stall growth.</p>

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Rachel Besley

Rachel Besley

Partner, Deloitte Legal

Rachel joined Deloitte in 2002 from a major law firm where she practiced as a technology lawyer. In 2012, she became the firm’s General Counsel, Legal Partner and Secretary to the Board, which saw Rac... More

Ella White

Ella White

Partner, Audit & Assurance

Ella specialises in leading large-scale operations in our Managed Services business. She has over a decade of experience in leading complex programs of work underpinned by digital platforms. More rece... More