How can banks thrive in an uncertain environment
Insight-Driven Performance to make more effective decisions
With disruption becoming an increasingly-prevalent characteristic in our today's world, banks are continuously kept on their toes to assess the impact on their profitability and riskiness.
10 key themes for trends and regulatory priorities
Financial Markets Regulatory Outlook 2022 – New strategies for a changing world
The financial services industry and its regulators are facing major challenges. What are the key themes and details of regulatory strategy for EMEA in general, and for the Netherlands in particular?
Digital Banking Maturity 2022
Closing the gap to fully digital user experience in banking
Covering 304 banks from 41 countries, the fifth Digital Banking Maturity report analyses digital retail banking in three channels, throughout the customer journey, based on an outside-in ‘mystery shopper’ assessment of digital functionalities, customer needs research, and user experience evaluation.