Tech Trends 2023
Deloitte’s 14th annual Tech Trends report explores the impact of emerging technologies on groundbreaking innovations and foundational business areas. Stories of pioneering organizations show what’s happening now, describe what’s new, and project what could be coming next.
2021 Global Chief Procurement Officer Survey
Using agility to address changing chief procurement officer priorities
With changing business dynamics and increasing layers of complexity, expectations of the CPO role have increased. Insights from Deloitte’s 2021 Global CPO Survey suggest that building capabilities focused on agility is CPOs’ best bet to meet and exceed them.
Ecosystems and alliances
In today’s complex business environment success involves seeing beyond your own walls. That’s where our alliances with some of the world’s leading companies can help. By combining leading technology with our business acumen, we bring you complete, scalable, bespoke solutions like no one else can.
Global Marketing Trends 2022
Thriving through customer centricity
In an increasingly complex world, brands have to rethink the way they engage with their customers. From purpose-driven marketing to integrated creative teams, we let you in on the strategies and secrets of high-growth organisations in the 2022 Global Marketing Trends Report.
Smart operations in time of COVID-19
Innovative ways to keep the business running
While COVID-19 is spreading across the globe, the primary concern of enterprises is to keep employees and their families safe, whilst also ensuring business continuity. This article provides some ideas how Industry 4.0 technologies can help keep operations running in a safe way on the short term. These solutions can benefit industry operations on the long term as well.
The Next-Gen Contact Centre, enabled by a Cognitive Experience
Deliver growth and efficiency
Contact centres must deliver a consistent omni-channel experience to excel and meet the growing expectations of customers. In this POV, Deloitte Belgium shares how you can optmise your contact centre, leveraging cloud and innovative technologies.