Five 2023 workflow automation trends reshaping the future
To help leaders across industries and geographies as they take on emerging challenges, we’ve identified five oncoming workplace trends, who will be most affected by each, and how Deloitte and ServiceNow can help organisations take action with speed, scale and insight.
Together, we can create a better future
The concept of ‘work’ has radically changed. Digitisation has become the reality. Your ecosystems of customers, employees and partners are connected virtually. To thrive, they may need smart, agile, and effective workflows at the core.
Many of tomorrow’s leading organisations aren’t just automating their existing workflows. They are rethinking the way people work; they are reimagining the experiences they are delivering; and they are fundamentally reinventing the relationship between smart workflows and value-creating outcomes.
As a ServiceNow Global Elite Partner with 11+ years of experience delivering ServiceNow transformation programmes for 5,500+ clients, Deloitte understands this new world of work. And with our deep industry expertise and capabilities spanning Deloitte’s Advise, Implement, and Operate (AIO) offerings, we’ve integrated advisory services into our 6,000+ ServiceNow implementations and innovation-led operations. Together, we can re-architect work and help you unlock business value—creating a better future.
ServiceNow & Deloitte in action
Deloitte, together with the power of ServiceNow’s technology, can give your organisation the critical tools to absorb today’s continuous flow of disruptions. Powered by our ServiceNow Assets & Solutions Group (ASG), we deliver sector-driven solutions and offerings built on our leading IP that harnesses the latest innovative capabilities, infused with Generative AI.
Our practise has a global reach, featuring 10,500+ practitioners underpinned by 11,000+ certifications, 16 ServiceNow Certified Technical Architects (CTAs) and 13 ServiceNow Certified Master Architects (CMAs). With offices in 150+ countries and 12 global and regional delivery centres, we are able to bring the full power of our ServiceNow practise to wherever our clients conduct business. Deloitte and ServiceNow unite technology and human capabilities in a way that few can.
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