What is the future of work?

Redefining work, workforces, and workplaces

Forces of change are affecting three major dimensions of work: the work itself, who does the work, and where work is done. To create value from these changes, organizations should take a broader perspective.

Much discussion has focused on artificial intelligence and whether or not robots will take our jobs, but cognitive technologies are only one aspect of this massive shift. To understand what’s going on and, more importantly, what we can do about it, it’s important to consider multiple converging trends and how they are already fundamentally changing all aspects of work.

In this article, we provide an overview of the trends that are driving this evolution and offer a perspective on how organizations should begin to respond to the new challenges unfolding.

What the future of work ultimately looks like isn’t a foregone conclusion. We seem at a crossroad in redefining what it means to work, to be an employer, and to contribute value and talent in newfound ways. Purpose will bring the future into focus.

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