Hong Kong Tax Newsflash

Immigration Department appeals to residents to make appointments before applying for identity cards

Published date: 8 February 2023

On 1 February 2023, the Immigration Department (ImmD) spokesman said that recently a large number of residents have approached the Registration of Persons Offices (ROP Offices) and Smart Identity Card Replacement Centres (SIDCCs) for identity card services without making appointments.

The ImmD reminds residents to make appointments for applications before proceeding to ROP Offices or SIDCCs which, to ensure residents could apply for identity cards in a smooth and orderly manner, will not handle applications without appointments. For applicants without an appointment but have an urgent need to replace their identity cards which have been lost, destroyed, damaged or defaced, the ROP Offices will offer assistance based on individual circumstances.

Key Points:

  • Members of the public can make an appointment via the ImmD mobile application, the Internet or the 24-hour telephone booking hotlines.
  • Residents may scan the QR codes to download the ImmD mobile application or make an appointment for identity card application via the Internet.
  • The ImmD appeals to applicants to pre-fill the application form when making appointments through the mobile application or the Internet for faster procedures.

For more information, please visit:

Tax Newsflash is published for the clients and professionals of Deloitte Touche Tohmatsu. The contents are of a general nature only. Readers are advised to consult their tax advisors before acting on any information contained in this newsletter.


If you have any questions, please contact our professionals:

Global Employer Services
National Leader
Maria Liang
+86 21 6141 1059

Immigration Services
National Leader
Cecille Yang
+86 21 6141 1440

Southern Region Leader
Mona Mak
+852 2852 1051

Did you find this useful?