Business Continuity & IT Service Continuity Management

For companies with increasing complexity in their business models, which are based on connected and digitalized processes, the potential damage through business disruptions is particularly high. The risk rises through the steadily increasing number of challenges, especially cyber attacks. In the event of damage, not only financial and reputational loss occurs, but also legal consequences. Business interruptions are also ranked on the first place as most important global risk for the sixth year in a row according to the Allianz Risk Barometer 2019.

Through Business Continuity (BCM) and IT Service Continuity Management (ITSCM) organizations ensure the continuity of critical business processes in the face of adverse events and a swift recovery to normal operations. Therefore, continuity management plays a decisive role to increase organizational resilience and is a vital part of a reasonable risk management.

As part of the continuity management, an organization determines from an economical point of view the critical and protect-worthy core activities and which impact a business disruption might have.

Based on the results, a continuity strategy with corresponding structures, emergency plans and solutions will be developed. The resulting processes, structures and competences need to be incorporated into the organization and constantly adapted to changes in the internal or external environment. Education, training as well as tests & exercises are further vital parts of the continuity management. We support you through all phases of the continuity management and assist you in adequately preparing for business disruption and crisis situations.

Business Continuity and IT Service Continuity Management Lifecycle

Our working basis comprises legal and regulatory requirements, national and international standards as well as best practices and the expert knowledge from our Deloitte network. Also, we constantly take your individual and branch-specific requirements into account.

We do not only support you in conceptualizing and implementing a continuity management but also evaluate your current maturity level, identify further needs for action and recommend next steps for continuous improvement. In connecting the partly different requirements from information security, Business Continuity & IT Service Continuity Management as well as crisis management we aim for an overarching concept against all types of incidents and attacks. Additionally, we support you in the evaluation and implementation of corresponding software solutions.

Browse through our BCM/ITSCM Lifecycle and learn more about the services we offer.