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Application Management Services
Marching towards being a Global Leader
AMS, Application Management Services, is defined as the services for managing, enhancing, and maintaining custom or packaged software. Deloitte's AMS is an integrated, comprehensive application development and management model that focuses on adding business and IT value to clients.
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Focused on results to maximize value realization
Our practice delivers functional and technical capabilities across a global platform to continuously deliver on client-specific business objectives. We are relentlessly focused on driving down costs, improving quality, and accelerating value in every aspect of our services.
Full life cycle AMS
Deloitte provides full life cycle AMS, spanning the entire continuum from upfront advisory services through application optimization and innovation.
- Application Services Advisory
Assisting clients in defining application strategies to support their business strategies - Application Maintenance Services
Delivering a wide range of application management and development support services - Application Optimization and Innovation Services
Optimizing the ROI of existing applications and delivering innovation that enables targeted business outcomes
Marching towards being a Global AMS Leader
Two years in a row, Gartner evaluated Deloitte as leader in the Magic Quadrant. Reaching this status for SAP Application Management in EMEA in 2017, in 2018 Deloitte’s Application Management could achieve this rating for activities with Oracle and SAP worldwide.
2018 Deloitte rated leader in Gartner Magic Quadrant SAP Application Services, Worldwide 2018
2018 Deloitte rated leader in Gartner Magic Quadrant Oracle Application Services, Worldwide 2018
2017 Deloitte rated leader in Gartner Magic Quadrant SAP Application Services, EMEA 2017
"Our worldwide infrastructure spans multiple geographies and provides access to a large pool of technology talent. Our global network of GDCs can offer a cost-effective alternative to dedicated on-site support by providing talented resources in a flexible support model."
Thashnee Spieker, Partner AMS, Deloitte
Strengths
- Strong local presence across EMEA countries
- Industry expertise throughout the SAP service life cycle
- Staff continuity and quality with right expertise
- Revenue spread across SAP domains, with strong BI/analytics and business consulting integration
Additional highlights
- Strong client intimacy
- Investments in SAP S/4 HANA training and innovation
- Large volume of deals in emerging tech (Hybris, SuccessFactors, Fiori)
- Strong client feedback on vision, quality, relationship management, industry, technical expertise
- Strong analytics capability, where Deloitte has invested in process improvement automation analytics.
- Expanded SAP user experience and design thinking capabilities through Deloitte Digital,and is supporting the digital transformation for its clients
Services von Deloitte
Managed Services Advisory
Die Auswahl des optimalen Managed-Services-Modells und -Anbieters ist von entscheidender Bedeutung, um das Serviceniveau und die Verbesserungen in der Erbringung von IT-Leistungen zu erreichen, die unsere Kunden verlangen. Die Managed-Services-Advisory-Funktion von Deloitte unterstützt die Kunden bei der Auswahl des idealen Managed-Service-Modells und bei der erfolgreichen Realisierung der angestrebten Veränderungen. Mit unseren Beratungsleistungen helfen wir unseren Kunden.
Infrastructure Management Services
Infrastructure Management Services von Deloitte bietet und unterstützt cloudbasierte Infrastrukturen einschließlich Rechenzentren, öffentlicher und privater Clouds, Sicherheit und Integration.
Application Management Services
Mit Application Managed Services (AMS) von Deloitte wird individuelle oder Standardsoftware eines Unternehmens verwaltet, verbessert und gewartet. Deloitte bietet umfassende Services in diesem Bereich an, die den ganzen Prozess von Beratungsleistungen im Vorfeld über den Betrieb der Anwendung bis zur Anwendungsoptimierung und der Einführung neuer Innovationen in den Bereichen Cloud, Automation & Robotics sowie Agile and DevOPs abdecken.
Managed Testing Services
Testing ist die Schnittstelle zwischen IT und Geschäftstätigkeit. Mit zunehmendem Unternehmenswachstum wird es immer wichtiger – und immer schwieriger, – dafür zu sorgen, dass Geschäftsanwendungen die notwendige Reife und Stabilität aufweisen, um verschiedene Unternehmensbereiche zu unterstützen. Zentrale Testing-Leistungen tragen in vielen Unternehmen dazu bei, dieses Ziel zu erreichen und gleichzeitig die Unternehmensrisiken zu steuern.