AI-powered cities of the future
Deloitte | ServiceNow | Nvidia
In partnership with: ThoughtLab
Artificial intelligence (AI) is revolutionizing how cities analyze data, create content, and perform tasks
Cities globally are sprinting to adopt AI, with many seeing it as a driver of greater productivity and efficiency and, ultimately, economic growth and competitiveness. To learn how AI will reshape cities, Deloitte, ServiceNow, NVIDIA, and ThoughtLab have come together to conduct a pioneering study on the AI plans, investments, and practices of 250 cities in 78 countries around the world. The study examines how these cities are harnessing all varieties of AI, from machine learning and robotic process automation to Generative AI (GenAI) and now agentic AI.
The report focuses on AI use cases and best practices across six urban domains:
- Government management and operations
- Safety, security, and resilience
- Living, health, and trust
- Mobility and transportation
- Urban infrastructure
- Environment and sustainability
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AI-powered cities of the future
The pioneering research from Deloitte, ThoughtLab, ServiceNow, and Nvidia across 250 cities reveals how cities all over the world are harnessing the power of AI to transform the urban ecosystem.
AI has the power to catapult cities into the future. By leveraging data-driven insights, AI can revolutionize urban planning and resource management, from predicting trends and managing traffic to making cities more resilient and sustainable.
- Michael Flynn, Global Infrastructure, Transport & Regional Government Leader, Deloitte
