Deloitte at Davos 2019

Deloitte 2019 Readiness Report

Success personified in the Fourth Industrial Revolution
Four leadership personas for an era of change and uncertainty

Download the report

Deloitte Global’s second annual survey assessing business and government readiness for the Fourth Industrial revolution aims to uncover how leaders are moving forward, where they are making the most progress, and what sets apart the most effective leaders.

The research surveyed more than 2,000 C-level executives across 19 countries, finding some leaders progressing better than others in dealing with today’s challenges within four major areas of impact–society, strategy, technology, and talent. Learn how executives are enabling their organizations to succeed when we release the findings on 21 January.

How will you lead in the Fourth Industrial Revolution?

Some leaders are making better progress than others in navigating the Fourth Industrial Revolution—or “Industry 4.0.” We have grouped the leaders who seem to be getting it right into personas: Social Supers, Data-Driven Decisives, Disruption Drivers, and Talent Champions.

Want to know what industry 4.0 leadership persona might you be?

Take the Quiz

Deloitte WEF Davos Activities

Livestream events:

Deloitte invites you to attend a series of real-time conversations that explore the intersection of readiness for the Fourth Industrial Revolution and this year's Davos theme, Globalization 4.0. Be in the room no matter where you are by joining us on Twitter and Facebook.

Jan 22, 2019

12:00 - 13:00 (CET)
15:30 – 16:15 (CET)
16:15 – 17:00 (CET)

Industry 4.0 readiness in Asia Pacific through four areas of impact: Society, Strategy, Technology and Talent

12:00 - 13:00 (CET)

Both governments and industry are still in the early stages of navigating Industry 4.0 in Asia Pacific (AP). The panel will assess how AP executives are faring in the four areas of focus of Deloitte's 2019 Readiness Report, namely Society, Strategy, Technology and Talent. Is societal impact top of agenda for most AP organizations? What strategies are in place from both government and the private sector to innovate and unearth new business models to navigate today's rapidly changing markets? How are businesses using technology to drive disruption and competitive advantage? And finally, are workforces ready for the challenges of the future?

Deloitte Asia Pacific CEO Cindy Hook, Singapore Economic Development Board Managing Director Chng Kai Fong, Deloitte India CEO N. Venkatram, and NEC Corporation Senior Executive Vice President Norihiko Ishiguro will discuss Industry 4.0 preparedness in Asia Pacific.

Tune in live on Twitter and Facebook on Tuesday, 22 January, to join the conversation.

RSVP to the event

Committed to Change: Value Driven Leadership

15:30 – 16:15 (CET)

Studies indicate that gender-diverse leadership teams are more innovative and empowered to break barriers in business. In this discussion, leaders from the world's most impactful technology companies discuss the challenges associated with combating subtle-bias and amplifying others' voices while achieving unprecedented business outcomes.

Shelly Zalis, CEO of The Female Quotient, will moderate a discussion exploring how leaders can build equality and inclusion into the fabric and DNA of high-performing teams with Deloitte Digital CMO Alicia Hatch, Google Cloud CMO Alison Wagonfield and SAP CMO Alicia Tillman.

Join Deloitte live on Twitter from the Female Quotient's Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Leading with Purpose

16:15 – 17:00 (CET)

In recent years, the push for businesses to embrace a social purpose has risen from a murmur among millennial workers and the occasional CEO to a resounding call across the business world. This panel will discuss how executives, employees, consumers, and even investors can look beyond the bottom line and achieve more.

Deloitte US Consulting Chairman & CEO Janet Foutty, Amazon Web Services Public Sector VP Teresa Carlson, and Harvard Business Review's Adi Ignatius will discuss what it really means for companies to have social impact.

Join Deloitte live on Twitter from the Female Quotient's Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Jan 23, 2019

9:30 – 10:15 (CET)
12:30 – 13:30 (CET)
17:00 – 17:45 (CET)

Millennials and new workforce expectations

9:30 – 10:15 (CET)

The millennial generation makes up the largest segment of the current workforce and craves purpose over paycheck and flexibility over the 9-to-5 schedule. In this discussion, leaders share how the world of work is changing to adapt to the needs of younger generations—and why this is a win for us all.

Deloitte Asia Pacific CEO Cindy Hook will join Cleo Capital Managing Director Sarah Kunst, Braze SVP of Marketing Marissa Aydlett, Twitter Global Head of Culture and Engagement & Experiential Marketing Nola Weinstein, and the Wall Street Journal Editor Nikki Waller to discuss how technology and culture is shifting the way millennials work.

Join Deloitte live on Twitter from the Female Quotient's Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

The future of education and jobs

12:30 – 13:30 (CET)

Much of the debate at this year's World Economic Forum will focus on technology and jobs. But what will the Fourth Industrial Revolution mean for our children and the way we educate them? They are of course the workforce of our future and key to the success of this revolution.

Research from the OECD and Education and Employers suggests that there are wide gaps between young people's career aspirations and the needs of the future global economy. Joining us for the first time in Davos is Andreas Schleicher, the OECD's Director of Education and Skills, whose recently published book World Class was described by Klaus Schwab as “a must-read for those who wish to create a future in which economic opportunity can be shared by all.” This event will discuss the new report by the OECD entitled “Envisioning the Future of Education and Jobs: Trends, Data and Drawings” which explores how children see their future and the forces that, if properly understood and harnessed, will drive them forward to realise their dreams.

It will also explore the critical role that government, business leaders and educators need to play to help children develop the kinds of skills needed to not only weather, but take advantage of this revolution. Acknowledging and understanding the trends that are shaping this industrial revolution, and imparting that understanding to our children as early as possible, will be key to shaping a collaborative and inclusive global economy. The time to invest in the leaders of the future is now. The OECD's Director for Education and Skills Andreas Schleicher will be joined by 2018 Global Teacher Prize winner Andria Zafirako and Deloitte Global Chairman David Cruickshank to discuss key findings from the newly released report “Envisioning the Future of Education and Jobs: Trends, Data and Drawings.”

Tune in live on Twitter and Facebook on Wednesday, 23 January, to join the conversation.

RSVP to the event

Six traits of an inclusive leader

17:00 – 17:45 (CET)

Professionals today want to work for organizations that not only acknowledge their unique talents, but also support and celebrate inclusion across the board. As such, today's most successful organizations are those that embed inclusion into the fabric of their enterprise. This session will focus on what can be done from the top to advance diversity & inclusion within the workplace.

Deloitte US Chief Inclusion Officer Terri Cooper will join Hispanic Association on Corporate Responsibility President & CEO Cid Wilson, Viacom COO Sarah Levy, and The Female Quotient CEO Shelly Zalis to discuss how leaders can become more inclusive, thus creating a culture of inclusion within their respective organizations.

Join Deloitte live on Twitter from the Female Quotient's Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Jan 24, 2019

7:30 – 8:30 (CET)
9:30 – 10:15 (CET)
10:15 – 11:00 (CET)
12:45 – 13:45 (CET)
15:00 – 15:45 (CET)
15:30 – 16:00 (CET)

Inclusive capitalism: building capital markets infrastructure

7:30 – 8:30 (CET)

The Fourth Industrial Revolution presents an opportunity to leverage technologies to shape our financial systems to make them more resilient for achieving sustainable value creation and long-term societal well-being. For an individual company and capitalism as a system to succeed, more than just the conventional risks and drivers of value need to be understood. Sustainable profit flows from the pursuit of a broader social purpose. Corporate purpose cannot remain the preserve of a small group of western CEOs on the Davos circuit. Purpose beyond profit, integrated thinking, responsible investment, inclusive capitalism – call it what you will – but the change is needed and needed fast. Translating these terms into something that is measurable in as simple and understandable way as we measure profit is not a small challenge. Metrics that explain this remain the ‘soft underbelly' of corporate communications.

Deloitte Global Chairman David Cruickshank, the Prince's Accounting For Sustainability Project (A4S) Executive Chair Jessica Fries, Salesforce President and CFO Mark Hawkins, Bloomberg Public Policy Vice Chair Mary Shapiro, and Nordea Asset Management Global CEO Nils Bolmstrand will discuss how capital market participants can come together to make the world's financial systems more resilient for achieving sustainable value creation and long-term societal well-being.

Tune in live on Twitter and Facebook on Thursday, 24 January, to join the conversation.

RSVP to the event

Building better boardrooms: How to close the leadership opportunity gap

9:30 – 10:15 (CET)

While we've seen the number of women and others from underrepresented groups climb toward parity in the workplace, executive boardrooms remain male-dominant. This session will reveal how to find opportunities and create visibility for those that are often excluded.

Deloitte US Chief Client Officer Stacy Janiak will join Quartz's Eshe Nelson, PayPal Chief Business Affairs and Legal Officer Louise Pentland, and Google Vice President Tara Walpert Levy to discuss how to build diversity inside and outside the boardroom.

Join Deloitte live on Twitter from the Female Quotient's Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Executive stance: How corporate activism is shaping the way we do business

10:15 – 11:00 (CET)

Leaders have to take a stand on issues now more than ever. From employee walkouts to consumers exerting pressure on social media, executives have to navigate political times and take action that aligns with the company mission and values. This session will explore the ways corporate activism is fundamentally changing business.

LinkedIn Vice President Jia Hyun and Deloitte US Consulting CMO Suzanne Kounkel will share tips on how to stand up for important causes, with a focus on uniting rather than polarizing their workforce and their customers.

Join Deloitte live on Twitter from the Female Quotient's Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

AI and financial services: Unlocking the opportunity

12:45 – 13:45 (CET)

Artificial intelligence presents an enormous opportunity for financial institutions to expand their capabilities; improving efficiency, accuracy, and customer engagement. But firms need to decide where and how to use this technology to optimize data and performance. In this session we will discuss how financial firms are using AI today and where future success with AI may be found.

Deloitte Global Financial Services leader Bob Contri will be joined by TD Bank Group President and CEO Bharat Masrani to discuss the implications of artificial intelligence and automation within the financial services industry.

Tune in live on Twitter and Facebook on Thursday, 24 January, to join the conversation.

RSVP to the event

The Future of Mobility – Explore how digital platforms could enable cities to significantly improve the movement of people and goods

15:00 – 15:45 (CET)

Connecting users, transit providers, and infrastructure into a seamless, integrated multi-modal network can greatly improve the flow of people and goods currently constrained by rapid population growth, outmoded transportation systems and the rapid adoption of new mobility services. This session will explore the key capabilities, social benefits, technological components and funding/monetization of a mobility operating system and how it can be deployed now to help alleviate the pressing mobility challenges facing global cities while also making mobility more accessible, sustainable and equitable.

Alan Murray, President of Fortune, will moderate an exploration of the integrated mobility platform concept with Deloitte Future of Mobility leader Scott Corwin, Salesforce EVP and Chief Innovation Officer Simon Mulcahy, and Citi Vice Chairman Jay Collins.

Tune in live on Twitter and Facebook on Thursday, 24 January, to join the conversation.

RSVP to the event

Human-powered innovation and leadership 4.0

15:30 – 16:00 (CET)

In today's complex business environment, innovation not only requires shiny new tools or technologies, but also people with the right skills and knowledge to fuel continued growth. This session will explore workforce planning and leadership development strategies aimed to help enterprises innovate, grow, and succeed in this new era.

Deloitte US Audit and Assurance Chairman and CEO Joe Ucuzoglu will join New York Times COO Meredith Levien to discuss how organizations can ensure people remain at the core of businesses transformation in our technology driven future.

Join Deloitte live on Twitter from the Female Quotient's Equality Lounge @ Davos, home base for leaders across industries to meet and connect about advancing equality and solutions for change.

Deloitte on the WEF Davos program agenda:

Jan 22, 2019

The Future of Artificial Intelligence (AI) and Automation in Financial Services

Community Session: World Economic Forum program agenda

16:00 – 17:30 (CET)

Deloitte is a proud participant in the World Economic Forum's Future of Artificial Intelligence (AI) and Automation in Financial Services project. The effort seeks to understand the enormous opportunity Artificial Intelligence presents for financial institutions to expand their capabilities by improving efficiency, accuracy, and customer engagement.
One of the project's key findings is the need for collaboration to establish norms, avoid ecosystem risks, and unlock opportunities to address common problems with shared data. The project seeks to catalyze collaboration by:

•  Developing an understanding of past collaborative efforts in financial services to identify best practices
•  Identifying new and high-value opportunities for collaboration in data/artificial intelligence
•  Assessing the value and feasibility of each opportunity, cataloging these findings for publication
•  Convening a handful of dedicated working groups focused on driving the implementation of these high-value opportunities

The Future of Artificial Intelligence (AI) and Automation in Financial Services project is one of the World Economic Forum's fourteen System Initiatives, which curate, align and advance the efforts of the most globally relevant and knowledgeable individuals and institutions that are shaping the future. Deloitte's Global Financial Services Industry Leader Bob Contri leads the firm's participation in this community session which will explore phase two results and build towards the future.

Jan 23, 2019

Women in the new World of Work

Panel: World Economic Forum program agenda

10:45 – 11:45 (CET)

AI and task automation will significantly transform the services and administration sectors, two traditionally female-dominated industries. What approaches could be implemented to develop a winning strategy for women at the new frontier of work?

Deloitte US Consulting Chair & CEO Janet Foutty, Linkedin Corporation Co-Founder and Vice President Allen Blue, Manpower Group Chair and Chief Executive Officer Jonas Prising, and Cloudfare Co-Founder and Chief Operating Officer Michelle Zatlyn will discuss how the world can build an ecosystem for women in the Fourth Industrial Revolution. This panel, part of the Annual Meeting “Global Dialogues,” convenes world leaders to shape global, industry, and regional agendas under the context of Globalization 4.0 and the Fourth Industrial Revolution. Tune in live on Twitter and Facebook on Wednesday, 23 January, to watch the conversation.

Designing a Seamless Integrated Mobility (SIMSystem)

Community Session: World Economic Forum program agenda

12:00 – 13:00 (CET)

Deloitte is a proud participant in the World Economic Forum's Designing a Seamless Integrated Mobility (SIMSYSTEM) project. The effort seeks to understand the need for and characteristics of a seamless integrated mobility system (SIMSystem) which can help integrate disparate modes of travel for the movement of people and goods across geographies. Unprecedented public-private coordination and collaboration is needed to bring a SIMSystem into reality.

Phase one of the project focused on the development of a SIMSystem Manifesto, delivered during the 2018 Annual Meeting. Over the past year, phase two has focused upon launching a pilot program to follow the journey of Detroit, Ann Arbor (US) and Windsor (CA) as they pursue a SIMSystem to document and share best practices to accelerate the development of SIMSystems around the globe. This pilot planning year also included knowledge sharing sessions between the pilot region and mobility teams from Cascais, PT; Columbus, OH; and Montreal, CA.

The Designing a Seamless Integrated Mobility (SIMSYSTEM) project is one of the World Economic Forum's fourteen System Initiatives, which curate, align and advance the efforts of the most globally relevant and knowledgeable individuals and institutions that are shaping the future. Deloitte's Future of Mobility leader Scott Corwin leads the firm's participation in this community session which will explore phase two results and build towards the future.