Message from leadership

By Punit Renjen and Sharon Thorne

Message from leadership

By Punit Renjen and Sharon Thorne

Deloitte has helped protect the public interest and make an impact that matters for nearly 175 years. Throughout our history, we’ve learned many lessons, but none more important than this: Solving the most intractable problems, in business and in society, requires collaboration, cooperation and connection.

In simpler times, going it alone was an option. Not anymore. The tremendous economic, social and political disruption brought on by Industry 4.0 are forcing many to seek alliances and opportunities for teamwork—ideas Deloitte embraced years ago. It’s fair to say Deloitte owes its existence to its ability to connect with others. It’s our entire business model.

The connections we make—across businesses, disciplines and borders, as well as with other organizations—are at the core of our success and ability to advance society.

This year’s Global Impact Report explores the power of connection in terms of how we develop our people, create opportunities for those who have been left behind, build trust in the financial reporting ecosystem, and develop comprehensive and innovative solutions for Deloitte clients.

These four areas are themselves connected and interdependent. Clients seek Deloitte’s services because we’ve earned their trust and have cultivated top talent with the skills to provide insights to help solve their toughest challenges. We can connect disadvantaged people in society with skills-building opportunities because we excel at professional development and problem solving. And Deloitte can credibly participate in regulatory discussions because of the reputation we’ve built through the quality of services we provide and our commitment to the greater good.

The new mindset for action we discussed in last year’s Global Impact Report comes to life through these connections and activities. This is how Deloitte helps people, organizations and communities adapt to accelerating digital transformation so that society—and, in turn, business—succeeds. It’s also proof that a purpose-led approach is good for business.

During FY2019, Deloitte reported aggregate revenue of US$46.2 billion, a 9.4% increase in local currency. In the past four years, we’ve solidified our position as the world’s leading and largest professional services organization. During this same period, according to Brand Finance, Deloitte has more than doubled our brand value to US$29.6 billion, also first among competitors.

While financial performance is important, we take a broader view, measuring success by the triple bottom line of people, profit and planet. That’s why Deloitte’s purpose-driven agenda has expanded beyond societal impact and preparing business for Industry 4.0 to encompass new environmental sustainability and gender and inclusion initiatives. We are committed to doing our part on climate change, responsible sourcing and other pressing sustainability challenges. We are also making conscious efforts to increase the number of women leaders throughout Deloitte and to support the next generation of women leaders in reaching their full potential.

As the world’s problems get tougher, jobs get more complicated, and expectations of business and Deloitte grow, the connections we make will be more important than ever. Deloitte is uniquely positioned to “connect the dots,” both internally and externally—flexing our strengths as a professional services leader and an orchestrator of ecosystems. That’s why we’re optimistic Deloitte has a very bright future ahead of it and are excited to continue our shared quest of advancing business, people, communities and the world.

Punit Renjen,
Deloitte Global Chief Executive Officer

Sharon Thorne,
Deloitte Global Board Chair

Punit Renjen,
Deloitte Global Chief Executive Officer

Sharon Thorne,
Deloitte Global Board Chair

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