Press releases

Deloitte named a Leader in Worldwide Discovery Services by IDC MarketScape

NEW YORK, NY, USA, 25 March 2021—Deloitte has been named a Worldwide Leader in the IDC MarketScape: Worldwide eDiscovery Services 2021 Vendor Assessment. The IDC MarketScape recognizes Deloitte as a Leader based on capabilities and strategies such as remote review capabilities, investigation capabilities, cybersecurity, data management and customer service.

According to the IDC MarketScape, “To be included in this IDC MarketScape study, vendors must have at least $100 million in yearly revenue related specifically to eDiscovery services. Vendors must also provide managed review, second request services, and managed software seat services.”

“Deloitte’s eDiscovery services provide clients with flexible, secure, and scalable end-to-end solutions on a shared platform and alliance ecosystem. Deloitte has a network of 1400 professional operating across 150 countries and supported by over 36 delivery centers ready to meet any client need,” says Benny Lee, eDiscovery and Data Management leader, Deloitte Asia Pacific.

Deloitte also attributes its position as a leader in the report with the innovative solutions that it drives across its platform. “We believe that Deloitte’s data management capabilities provide real value to the legal function and the larger c-suite beyond the crisis scenario requiring the initial eDiscovery service,” adds Lee.

“This in turn has positioned us as trusted advisor to clients, many of whom we have long-term managed service relationships,” adds Jessica Anderson, Discovery and Data Management leader, Deloitte US. “This is particularly true of the Legal Department, which is going through a transformation cycle to better meet the operational challenges of today’s rapidly changing legal and regulatory landscape.”

Additional findings

  • “Deloitte leverages technology quality and does so in a global fashion leveraging datacenters and cloud architecture in every region to provide significant scale. Deloitte has a strong focus on forensics capabilities to provide detailed investigatory capabilities.”
  • “Deloitte has invested significantly in becoming a contributor for the entire corporate legal department and not just providing eDiscovery services. Deloitte leverages its large crop of eDiscovery subject matter experts to use eDiscovery tools to solve other problems.”
  • “Deloitte is positioning itself to be a strategic partner for the long term and focusing on master services agreements instead of one-off projects.”
  • “Customers interviewed for this assessment reported that Deloitte was extremely responsive to needs at all hours. Customers also mentioned that Deloitte provided excellent representation in guiding the relationship with outside counsel.”
  • “Deloitte's focus on collaboration and detail helped clients navigate tough conversations.”

As used in this press release, “Deloitte” refers only to the Deloitte Touche Tohmatsu Limited member firms and their affiliates.

The insights provided are part of the IDC MarketScape Excerpt, which is an extraction from the original IDC MarketScape assessment. Per IDC policy, only the Vendor Summary Profile for the purchasing vendor will be included in a given IDC MarketScape Excerpt. To gain access to the profiles for all suppliers included in the assessment, contact IDC.

About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities (collectively, the “Deloitte organization”). DTTL (also referred  to as “Deloitte Global”) and each of its member firms and related  entities are legally separate and independent entities, which cannot  obligate or bind each other in respect of third parties. DTTL and each  DTTL member firm and related entity is liable only for its own acts  and omissions, and not those of each other. DTTL does not provide  services to clients. Please see www.deloitte.com/about to learn more

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s more than 330,000 people make an impact that matters at www.deloitte.com.

For more about Deloitte Analyst Relations, please visit our Analyst Recognitions page.


Vicktery Zimmerman
Global Communications
Deloitte Global
Tel: +1 312 486 1569

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