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The future of financial services
How disruptive forces are transforming the financial services landscape
Rapidly advancing technologies, evolving customer expectations, and a changing regulatory landscape are opening doors to disruptive innovation in financial services. Are financial institutions prepared for this disruption?
For the past five years, Deloitte, in close collaboration with the World Economic Forum (Forum) has conducted extensive research on how innovation and new technologies like fintech, insurtech, blockchain, and artificial intelligence are impacting the financial services landscape.
As part of this research, we published a series of reports that study the impact of each of these forces, and how they are changing the way in which financial institutions operate and engage with their customers. The reports substantiate all findings with real world examples and identify challenges and uncertainties that firms need to address to remain competitive.
Read these reports to find out what opportunities lie ahead for financial institutions, and how they can thrive in the future of financial services.
Beneath the surface
Technology-driven systemic risks and the continued need for innovation
Technology-driven systemic risks and the continued need for innovation
The next generation of data-sharing in financial services
Using privacy enhancing techniques to unlock new value
Using privacy enhancing techniques to unlock new value
Cleared for takeoff
Five megatrends that will change financial services
Five megatrends that will change financial services
Forging new pathways
The next evolution of innovation in financial services
The next evolution of innovation in financial services
The new physics of financial services
How artificial intelligence is transforming the financial ecosystem
How artificial intelligence is transforming the financial ecosystem
Over the horizon
Blockchain and the future of financial infrastructure
Blockchain and the future of financial infrastructure
Understanding the strategic and regulatory risks of artificial intelligence in financial services
Navigating uncharted waters
Navigating uncharted waters
Beyond Fintech
A pragmatic assessment of disruptive potential in financial services
A pragmatic assessment of disruptive potential in financial services
Picture perfect
A blueprint for digital identity
A blueprint for digital identity
Contacts
Recommendations
Financial services regulatory outlooks 2021
Leading in the times of change