InsurTech podcasts

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Tune into our InsurTech podcasts

With so many transformative forces at play – both from within the industry and outside, are you keeping up to speed with the InsurTech movement?

Deloitte is thrilled to be partnering with 11:FS to bring you a monthly InsurTech podcast. Suitable for beginners and experts alike, you can expect a host of international guest speakers discussing the latest trends, news and developments in InsurTech.

Listening couldn’t be easier. You can use our player below, or if you’re on the go, find the purple podcast icon on your iPhone and search for “InsurTech Insider”. And if you’re an Android user, head to the play store and download any podcast app and search ’InsurTech Insider.’

Episode 11 — Cyber Insurance + Lemonade CEO interview

21 March 2018

In this episode we focus primarily on cyber insurance which undoubtedly is one of the most hot topics in the industry at the moment. What is it, why it matters and why companies need it are only some of the questions that our guests Gareth Wharton, CEO for Cyber at Hiscox and Thomas Clyton, ‎Cyber Underwriter at Zurich Insurance plc dive into with Nigel Walsh and David Brear who are this episode’s hosts. Later in the episode, Nigel interviews Daniel Schreiber who is a Co-Founder and CEO of Lemonade, an insurance company that offers renters and home insurance powered by tech and driven by social good. Among other things, they discuss why ‘no one likes insurance’ and how Lemonade is trying to change this historically negative industry’s perception by making the most of an innovative business model.

Key discussion points in this episode:

  • What is cyber insurance?
  • Why do we need it and who needs it most?
  • What are the benefits?
  • How are you impacted if you get hacked with cyber insurance?
  • Cyber insurance has been around for over 10 years, but why is it still relatively unknown?

Listen in…

Episode 10 — Connected Homes

7 March 2018

In the latest episode we dive into the phenomenon of Connected Homes. We kick off by explaining the concept and its relevance for the insurance sector. Unsurprisingly, there is a lot to discuss! Sarah Kocianski, Senior Analyst at Business Insider is joined by Arslan Hannani, Head of Market Management at Zurich; Colin Richardson, Co-founder of Cocoon; Kristian Feldborg, Co-founder of PolicyCastleand Patrizia Cozzoli, Head of Business Development at Fing. The guests chat through the benefits and negatives of Connected Homes, and more broadly IoT (Internet of Things), for the consumers. Sounds like a lot needs to be done on the awareness side of things, since 77% of people have never heard of Connected Homes. To wrap up the episode, Nigel Walsh interviews Mark Budd, Head of Innovation of Zurich who tells us all about their Innovation Foundry, a brand new initiative to focus on the simplification and innovation of products for customers.

Key discussion points in this episode:

  • What are Connected Homes and how can insurers make the most of them?
  • What are benefits and negatives of using IoT for insurance purposes for consumers?
  • How do smart devices feed information to home owners and to third parties, such as retailers and insurers?
  • How comfortable are consumers - in an era where data is starting to become more sovereign - in allowing insurers access to this data?
  • What impact can smart gadgets have on insurance premiums?

Listen in…

Episode 1 — InsurTech 101

19 July 2017

Key discussion points in this episode:

For beginners:  What is InsurTech?
  • What forces are driving insurance transformation?
  • What elements of insurance is InsurTech improving or changing?
  • What’s standing in the way of InsurTech impact?
  • How does InsurTech affect underwriting?

Listen in ...

Episode 9 — Insurance on a Blockchain — the Blockchain Insider Takeover!

21 February 2018

Ever wondered about insurance on a blockchain? If so, you’re in the right place. In this episode we focus on how the insurance industry can make the most of blockchain technology. Simon Taylor hosts the show and is joined by some fantastic guests from across the industry: Greg Crow, Global Head of Architecture at XL CatlinWalid Al Saqqaf, Innovation Manager at BeazleyKadhim Shubber, Journalist at FT Alphaville and Sebastian De Zulueta, Managing Director at Market Minds Ltd. In this episode, Colin Platt also interviews Stephan Karpischek, Co-founder of Etherisc, who wants to revolutionize the industry with decentralized insurance applications.

Key discussion points in this episode:

  • Why do we need insurance on a blockchain? What problems does it solve? What is it making better and for whom?
  • How on-board are traditional insurers with embracing insurance on a blockchain?
  • Will use of blockchain impact prices if some of the human element is removed?
  • Is there a type of insurance that can benefit the most from blockchain?  

Listen in…

Episode 8 — The Sharing Economy and changing insurance models

7 February 2018

We delve into the sharing/gig economy and changing insurance models. Nigel Walsh and Sarah Kocianski are joined by Richard Laughton (EasyCar)Rob Moffat (Dinghy, Balderton Capital), and Janthana Kaenprakhamroy (Tapoly). They discuss how the sharing economy business models come with a whole host of new insurance requirements. David Brear also interviews the founders of Jetty who focus on bespoke policies catering to the individual. Sarah and Nigel close the show by talking through a couple of the bigger industry news stories.

Key discussion points in this episode:

  • What is the sharing economy?
  • What's the difference between those working in the new sharing economy companies and those who are freelance?
  • When it comes to insurance, what challenges are posed by the sharing economy business models?
  • What insurance models currently exist for members of the gig economy?  

Listen in…

Episode 7 — Are Autonomous Vehicles Driving the Future of Insurance?

24 January 2018

In our first podcast of 2018 we discuss all things autonomous vehicles and their potential impact on the insurance industry. Sarah Kocianski and Nigel Walsh are joined by David WilliamsGreg Brown, and Oliver Ralph. In this episode they also chat about Amazon’s alleged investment in Indian insurtech startup Acko – could this be the start of tech giants disrupting the industry?

Key discussion points in this episode:

  • What are the autonomous vehicles and how are they likely to impact the insurance industry?
  • Are insurers and most importantly are we, as society, ready for driverless cars or shared cars?
  • What is likely to happen in the driverless car space in the next 12 months?
  • Has Amazon entered the insurtech arena through its latest alleged investment?

    Tune in to find out!

Listen in…

Episode 6 — InsurTech Insider: Aviva Takeover

22 December 2017

A special end of year installment—it’s the Aviva takeover! Coming to you directly from the Aviva Garage in Hoxton Square, David Brear, 11:FSNigel Walsh, Deloitte; and Sarah Kocianski, Business Insiderare joined by a number of the Aviva team to talk us through their story. Mark Wilson, Aviva CEO recounts his vision to turn Aviva into a Fintech seven months ago and we discuss whether this is truly the way forward and review progress so far.

Key discussion points in this episode:

  • The customer expectations are ever changing, what are the ways we can adapt to meet new demands and their needs?
  • What is the culture of Digital Garages and how are large firms, like Aviva, integrating innovation into the way they work?
  • As the start-up, on the other side of the fence, what’s the experience of working with Aviva and what have you got out of it that you wouldn’t have had otherwise?
  • What does 2018 hold for Aviva?

Listen in…

Episode 5 — Insurance as a platform

30 November 2017

This month, the podcast team is joined by Sarah Kocianski, Business Insider and James York, Worry+Peace to discuss insurance as a platform. We also take a look at the news this month, where we tackle whether the insurance gap penalises poor households, whether big insurers are ready for the General Data Protection Regulation (GDPR), and why Amazon might pose a very real threat to incumbents.

Key discussion points in this episode:

  • What is insurance as a platform and why has it come about?
  • If platforms are to take control of the customer relationship, what does that mean for the big players
  • As big insurers come to terms with the wealth of data at their disposal, how might they incorporate artificial intelligence to change the way that data is used?
  • What's the role of the high street in the distribution of insurance?

Listen in…

Episode 4 — Is the future of insurance here?

20 October 2017

This month, Nigel Walsh was on the road at InsurTech Connect, 3-4 October interviewing five industry experts to find out what’s on the minds of the experts. Let’s see what they had to say about the challenges that they face every day and what the future holds.

Listen in…

Episode 3 — Data economy. A new generation means new currency

11 September 2017

Key discussion points in this episode:

  • How digital innovation and the data economy impacts insurance business models?
  • Generational insurance buying, recent generations want a good exchange rate for giving up their data.
  • How can we ensure innovation in the InsurTech sector and the use of data being beneficial to the common good?
  • Will the future of insurance involve both large companies and InsurTech start-ups collaborating?

Listen in …

Episode 2 — An InsurTech start-up story

9 August 2017

Key discussion points in this episode:

  • What does it take to form an InsurTech start-up?
  • What principles need to be challenged in the industry?
  • Insurance is becoming ever more technology driven, how is Brolly driving that forward?
  • How can a big incumbent move forward and evolve into a new technologically driven insurance company?
  • What changes will really transform how insurance operates and how customers interact with it?

Listen in ...

Episode 1 — InsurTech 101

19 July 2017

Key discussion points in this episode:

For beginners:  What is InsurTech?
  • What forces are driving insurance transformation?
  • What elements of insurance is InsurTech improving or changing?
  • What’s standing in the way of InsurTech impact?
  • How does InsurTech affect underwriting?

Listen in ...

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