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Services

Payments

A global team supporting payments clients

Globally, the payments segment continues to evolve and we anticipate it could result in significant changes to existing products, operations and services. Opportunities for collaboration, innovation and modernization can help our clients continue to adapt to the changing environment. Payment solutions continue to present an opportunity for growth and rapid innovation, which is resulting in many new players.

Deloitte’s global payments team serves clients across the entire payments ecosystem— issuing banks, acquiring banks, card networks and associations, acquiring processor/service providers, merchants, fintechs and payment platforms such as mobile wallets and real-time payments for B2B, B2C, and P2P.

With professionals across consulting, tax, risk advisory, and audit, Deloitte’s payments group provides end-to-end capabilities that can enable companies to offer a wide range of alternative delivery channels and enhance customer experience. Our services focus around:

  • Strategy & innovation
  • Partnership models
  • Consumer (retail) services
  • Business/merchant acquisition services
  • Corporate/treasury management services
  • Processing and network services
  • Security, privacy, fraud & risk
  • Regulatory & compliance
  • Payment operations

Please reach out to us to discuss the latest trends in payments modernization and how they might impact your organization. Speak with our experts if you would like to discuss your payments strategies in detail.

Insights from the group


Global payments remade by COVID-19
Scenarios for the global payments ecosystem

Getting ahead of the curve:
Reviving relevance of the credit card business

Retail payment trends:
Winning with credit card partnerships

InFocus: Payments trends 2020
What payment technology is shaping the industry?

Payments modernization
Balancing the risks and rewards

Uncertainty is a reason to innovate,
not an excuse to be timid

Key contact

Stephen Ley

Stephen Ley

Global Banking & Capital Markets Payments co-lead

Stephen leads the UK Payment Practice and is a co-leader for the global Payments group. He has more than 20 years’ experience in assurance and advisory services, specializing in providing technology r... More

Zachary Aron

Zachary Aron

Principal | Deloitte Consulting LLP

Zachary is Deloitte Consulting’s US Banking & Capital Markets Payments leader and is a co-leader of the Global Payments practice. He has more than 20 years of consulting experience, specializing in bu... More

Jade M. Shopp

Jade M. Shopp

Partner | Deloitte & Touche LLP

Jade is Deloitte’s Payments Segment leader for Risk & Financial Advisory in the US and co-leader on a global basis. In such role, he aligns the business’s capabilities to serve clients in the rapidly ... More