IT Asset Management (ITAM) - Global Survey 2021
Changing expectations in a post-pandemic paradigm
Our key findings are grouped into four categories:
Organizations are seeking external assistance to supplement internal capability in addressing their biggest pain points
Given the challenges associated with the ability to readily hire senior ITAM talent from the marketplace, around two-thirds of respondents are taking the assistance of third-party business advisors, consultants or managed services providers. The latter solution is an emerging area of interest for respondents with around one in five working with a managed services provider, which could cover all or specific aspects of ITAM. Our ITAM and SAM professionals across the globe can help you understand how this survey’s findings reveal distinctive opportunities for your organization.