The future of telco
Scenario-based analysis of how the pandemic could shape the telco business environment
As the telecommunications industry takes steps to recover from the impact of COVID-19 and toward thriving in a new reality, Deloitte has developed a scenario approach to assess the possibilities and opportunities that lie on the horizon—and beyond—for industry incumbents. We define archetypical strategic responses that telcos should consider to optimally address the inherent challenges and arising opportunities of each scenario.
- The post-pandemic global telco environment—Part I
- The post-pandemic global telco environment—Part II
- Key contacts
- Related topics
The post-pandemic global telco environment—Part I
Thrive: Four scenarios for telcos in a post-pandemic world
Deloitte’s Center for the Long View (CLV) used a proprietary mix of AI-driven research analysis and interviews with telco experts to develop the four likely future scenarios. The two most important axes in determining scenario outcomes were the ability to monetize critical infrastructure and the dominant customer interface. Telecommunications executives should use these as a guide to the possibilities, and work to future-proof their companies.
The post-pandemic global telco environment—Part II
Thrive: It was the best of scenarios, it was the worst of scenarios
Our previous article provides an overview of four possible scenarios for global telcos 24 months from now. In this article we describe in detail the best and worst case scenarios, why they might occur, and what strategic responses telco companies should make.
The post-pandemic global telco environment—Part lll
Thrive: Bitpipe and Cash Cow scenarios
We previously published an overview of four possible scenarios for global telcos 24 months from now, and described in details the best and worst case scenarios. In this article we will discuss the two middle scenarios—Bitpipe and Cash Cow, and how to thrive in these.