Solutions

Deloitte Global Salesforce Industry Solutions

Industry experience from working with some of the largest organizations worldwide

With a track record of collaboration and integration, Deloitte and Salesforce can help organizations in their efforts to achieve their business goals, whether it's through social, mobile and open collaboration in the call center, or enhanced data analysis and interaction with clients. We're at the forefront of social computing, and together, we transform customer journeys and drive value by helping clients create the business processes and a computing foundation needed to succeed in today’s customer-centric world.

Explore our industry and cross-industry solutions and accelerators

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Automotive Engagement Platform: a pre-configured accelerator that focuses on improving the customer engagement and dealer experience for auto dealerships. It is designed to deliver specific capabilities to rapidly create and enhance customer value for OEMs and dealers. It can enhance our clients efficiency and productivity through the improvement of their business processes.

Connected Consumer: Our Connected Consumer Platform helps consumer good and retail brands interact with their customers at every touchpoint of their journey, creating a consumer-centric approach.

Pocketsales: An award winning suite of apps built on the Salesforce CRM solution that makes sales and service teams more efficient.

RetailMe: Deloitte Digital’s RetailMe is a ‘mobile-first’ commerce solution that retailers can use to reimagine the omnichannel retail experience to increase conversion, enrich customer interactions, and boost store productivity.

Cloud4M: Deloitte Digital’s Cloud4M, powered by Salesforce is designed to support the end-to-end customer engagement process, from marketing to purchase to service. Cloud4M helps clients better understand their customers so that clients can connect with them in new ways and orchestrate great experiences.

FastChem: A preconfigured, multi-cloud solution that supports the end-to-end customer engagement process from lead generation to opportunity, quotation management, and orders for the chemical and specialty materials industry.

Fast Energy: FastEnergy is a utilities industry accelerator that combines a broad pre-configuration of standard clouds (Sales, Service, Marketing) with CTI integration (Twilio), Google Maps, CPQ, Get Feedback, pre-build integration towards ISU on MuleSoft and integration with SAP HANA.

Well 360: Well 360 helps oil and gas organizations manage and report trusted data about their single most important asset – the well.

Supplier 360: Solution for upstream oil and gas that maximizes efficiency and productivity, acting as more than a CRM platform

Advisor Connect: Deloitte’s Advisor Connect solution, built on Salesforce’s Financial Services Cloud, enables transformation of the financial advisor experience through direct-to-consumer sales capabilities, a unified advisor experience, fiduciary rule compliance, increased productivity, and an exceptional client experience.

BrokerBolt: BrokerBolt leverages Salesforce Communities and a best of breed industry quoting platform from Limelight Health Systems to provide brokers and employers with a digital quote to card platform with straight through processing that reduces manual entry, errors and accelerates the overall process.

Digital Bank: Designed to build deep client relationships, enhance productivity, and enable banks to engage more holistically with clients in new and different ways.

Digital Mortgage: A configurable and modular cloud-based platform, developed to accelerate global clients’ digital mortgage ambition with innovation to increase speed to market, while reducing cost and delivery tasks. It helps lenders and mortgage brokers to deliver rich and engaging digital mortgage experiences for their customers.

Digital Underwriter: Designed to provide end-to-end coverage for the underwriting process, utilizing core relationship management and analytics capabilities, and providing the ability to integrate with a wider ecosystem of technologies.

Citizen Connect: Linking data and information securely to create a better citizen experience is no small challenge, yet Deloitte has uncovered a way to do so.

GovConnect: A configurable cloud-native suite of solutions and accelerators designed specifically for government. GovConnect lifts barriers to transformation by jumpstarting your projects to replace or augment your legacy systems with proven solutions and accelerators built upon modern engagement platforms.
 

ConvergeHEALTH™ Connect: Deloitte’s ConvergeHEALTH Connect platform is a suite of sector-specific solutions built on Salesforce Health Cloud. ConvergeHEALTH Connect’s offerings focus on improving health care relationships across the care continuum by delivering personalized experiences at scale.

MedConnect: Health care providers need reliable information to provide their patients with effective care. MedConnect—Deloitte’s Medical Information Contact Center—is an industry offering designed to make medical information easily accessible in a consistent regulated manner on a global basis. With powerful tools to share content from medical writers and others in the Life Sciences industry, track adverse events, and fulfill Medical Information Requests (MIRs), this platform is designed to help biopharma companies meet compliance standards and decrease Total Cost of Ownership.

R&D Connect for Life Sciences: R&D Connect is a digital, cloud-based suite of clinical apps supporting clinical trial execution and monitoring, mobile innovation, and collaboration and project management. This industry offering provides Life Sciences Research and Development organizations the ability to transform their business operations in an ever changing healthcare landscape.

Med Tech Commercial-in-a-box: The evolution and complexity of customer dynamics across the health care and life sciences ecosystem are challenging Med Tech organizations to diversify revenue streams and provide consumer-grade  customer experience while being compliant. Transform your Commercial organization to accelerate growth, increase customer satisfaction and improve  employee productivity.

Marketing Resource Management: Studio marketing executives need to invest marketing spend across markets for new global film releases in today’s social, digital and fast-paced climate. Deloitte’s Marketing Resource Management (MRM) solution is designed to manage film release planning, budgeting, and tracking to increase the return on investment and improved film box office receipts.

EngageMe: Serving your audience a personalized, relevant message every time, and learning from their behavior using the EngageMe marketing accelerator from Deloitte Digital, built on the Salesforce platform.

ChangeScout: A comprehensive change management solution designed to drive even the most complex change programs – from anywhere, on any device, in real time.

ConnectMe™: ConnectMe helps improve employee engagement by enabling employees to communicate, collaborate, and make HR decisions on-demand.

DigitalMIX™: Deloitte Digital’s enterprise platform designed to offer better digital customer experience across sales, service and marketing.

Tracker: A scalable and collaborative tool for project management, design, build and testing effectiveness, and collaboration across the entire project and stakeholder team. Tracker accelerates project timelines and drives a rigorous approach to agile delivery.

Watch our industry solutions in action

    Key contacts

    Paul Clemmons

    Paul Clemmons

    Global Digital Customer Leader

    Paul is a US-based Principal with Deloitte Digital and has been with the firm for over 20 years focusing on emerging technologies, software alliances and building new practices. His current roles incl... More

    Patrick Callewaert

    Patrick Callewaert

    Deloitte NSE Cloud Transformation Lead

    As a member of Deloitte Consulting’s executive team for North South Europe (NSE), Patrick leads Cloud Transformation and the Amazon Web Service (AWS) Alliance across the region. He works with our Coun... More