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Deloitte launches Global Center for Crisis Management

Helps clients prepare, respond to, and recover from growing threats

New York, NY - 7 October 2014 – Deloitte Touche Tohmatsu Limited (Deloitte Global) today announced the launch of the Deloitte Center for Crisis Management. The Center provides clients with Deloitte’s breadth and depth of solutions in an integrated crisis management service through its global member firm network (Deloitte).

Equipped to handle the growing severity and frequency of crises—whether natural or manmade; economic, political, financial or technological—the Center will deliver a high-level of crisis readiness. Client anticipation of—and reaction to—crises will become more timely and effective through effective preparation, planning, and crisis simulation that leverages Deloitte's global breadth and depth of capabilities.

Financial fraud and, especially cybercrime, are growing exponentially. The latter costs the global economy over US $400 billiona year. In 2013, 70% of  companies surveyed suffered from at least one type of financial fraud resulting in a loss of 1.4 percent of revenues.2  Natural and environmental disasters also continue to create crises for businesses; the world saw 300 natural disasters in 2013 alone. Regardless of the nature of the crisis, how a company prepares for and reacts to it can determine the extent and duration of reputational damage. Add to that, a greater intolerance for reputational risk among business leaders. According to a recent survey of c-level executives, board members, and risk-executives, reputation was cited as the #1 strategic risk facing companies.3

“Clients are operating in an increasingly challenging global environment where a single mega event or a combination of events can significantly disrupt an organization’s strategic objectives, reputation, and/or existence,” said Jeremy Smith, Deloitte Global Crisis Management Leader. “The Center builds on the Deloitte global network’s deep experience and established reputation in financial and operational crisis management to provide an extensive, end-to-end solution to clients. By integrating Deloitte’s unbeatable capabilities—including forensic, restructuring, financial crime, cyber, and resilience services—and our global reach, we are uniquely placed to help clients prepare for the full range of crises, and to respond immediately and effectively, and ultimately emerge stronger.”

The crisis management service will be launched globally - across all three of Deloitte’s operating regions, including the Asia Pacific; Europe, the Middle East, and Africa (EMEA), and the Americas.

In addition to supporting our clients through these challenges, Deloitte has a long history of supporting nonprofits and non-governmental organizations respond to humanitarian crises and natural disasters around the world through charitable and pro bono support. In 2013, Deloitte Global launched the Deloitte Humanitarian Innovation Program, which supports innovative, scalable solutions to improve the humanitarian sector’s readiness to respond to crises. Through the Program, Deloitte member firms have provided pro bono services to address some of the biggest challenges facing the sector, such as leadership development, surge capacity, and resilience.

For more information about Deloitte’s crisis management service, please visit: Deloitte Center for Crisis Management.



1Mcafee Report: Net Losses Estimating the Global Cost of Cybercrime, June 2014 
2Kroll: Global Fraud Report, 2013-2014
3Deloitte: Exploring Strategic Risk Survey, October 2013.

About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see for a more detailed description of DTTL and its member firms.

Deloitte provides audit, consulting, financial advisory, risk management, tax and related services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte’s more than 200,000 professionals are committed to becoming the standard of excellence.

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