Services

Operations Transformation

The right strategy and transformation approach can prepare business operations to grow, embrace the digital agenda, maximise operational efficiency, and optimise capital assets.

You have a vision for your business, but do you have the operations and capabilities to bring it to life? Is your ambition for growth being held back by legacy systems, complex and ineffective processes, and legacy structures? Deloitte’s Operations Transformation team help clients to reimagine and reconfigure the inner workings of their organisation, enabling them to deliver on their corporate strategy, identify and capture new growth opportunities, and to surpass their business objectives.

 

How can we help?

Our professionals’ deep sector knowledge, operational, and technical expertise enables us to transform our clients’ businesses through their operations–empowering the adoption of cognitive, digital and cloud-based technologies, reducing costs, and maximising operational efficiency–staying ahead of their customers’ and markets’ ever-shifting expectations, and driving growth.

We can offer clients a broad spectrum of services which include:

  • Working with clients to design and lead large-scale programmes to deliver on their transformation agenda
  • Helping organisations make strategic decisions and re-imagine, design and shape the implementation of new operating models
  • Modernising and optimising how things are done to drive value and efficiency in our client operations
  • Offering industry specific solutions that can help solve organisations most complex problems

Let our industry-leading strategic thinking, operational and technological capabilities ease you through the design, implementation, and on-going deployment of sector-specific programmes and innovative solutions that are right for your business–today and tomorrow. Let us revitalise your organisation, discovering hidden value and new levels of performance with Deloitte’s high-impact Operations Transformation services.

Explore additional resources:

Future of Operations: Navigating the Operational Edge

In today’s rapidly evolving and digitally-driven environment, operations must drive business modernisation to deliver true, end-to-end value. In this paper we explore the role of the COO and how business operations is increasingly being called upon to act as a catalyst across the organisation, creating positive change and becoming a driver of competitive advantage.

Navigating change as a COO

The role of the Chief Operating Officer is undergoing far reaching change, creating a unique challenge to define what it should now be. It is no longer sufficient to manage business-as-usual operations. In today’s rapidly evolving and digitally-driven environment, COOs must drive business modernisation to deliver true end-to-end value.

Automation with Intelligence

In their embrace of more digitised ways of working, many organisations have adopted robotics to automate repetitive, rules-based processes. 

Architecting an operating model

Many transformation efforts begin with reiventing the operating model. How to keep such a big project on track? This article explores how successful transformations align models with clear strategies.

 

For more detail on Operations Transformation and our Thought Leadership please follow the below link:

Operations Transformation | Deloitte Ireland

Key Contacts

Ciaran McGovern

Ciaran McGovern

Partner, Head of Operations Transformation

As the Head of Operations Transformation at Deloitte, Ciaran is responsible for helping operations leaders to think through some of their most complex business challenges and in successfully transform... More

Sarah Jayne MacLaverty

Sarah Jayne MacLaverty

Partner, Consulting, Financial Services

Sarah Jayne is a partner in Consulting, focussed on providing consulting services to the Financial Services clients – specifically retail and international banks. She has supported and led clients on ... More

David Reynolds

David Reynolds

Partner, Financial Services Consulting Lead

As lead Consulting Partner for Financial Services at Deloitte, David is responsible for the strategic direction and delivery of the full breadth of Consulting services to our Financial Services client... More

Louise McEntee

Louise McEntee

Partner, Central Government Lead, Consulting

Louise is a partner in Consulting, in the Operations Transformation team. She also leads our Central Government Sector in our Government and Public Services industry.  She has significant experience l... More

Suzanne McDonald

Suzanne McDonald

Partner - Health & Social Care Lead

Suzanne McDonald is a Consulting Partner with responsibility for the healthcare portfolio at Deloitte in Ireland. As a member of the Consulting team Suzanne focusses on providing health and social car... More

Orlagh Tuite

Orlagh Tuite

Partner, Consulting, Financial Services

Orlagh is a Partner in our Consulting practice. Her core expertise is in helping Investment and Universal Banks improve their operations by reducing their cost-to-income ratios, building out the next ... More