The future of the consumer sector

Key trends

Artificial Intelligence (AI)/ Machine Learning (ML)
As the volume of data increases, so will the necessity to extract measurable insights from the available data. This is where AI and ML will help the manufacturing and consumer-goods sector to establish an infrastructure that drives greater efficiency, faster response-time and also help in creating new business opportunities. AI can be used to provide a seamless customer journey by curating personalised experiences and simplifying the shopping process. In the manufacturing sector, AI can provide insight into bottlenecks and pain-points by using predictive analytics. A supervisor would be able to have a work-flow view of the plant in real-time and need not physically supervise the entire manufacturing plant.