People, technology, and the path to organizational resilience

An organization’s business resiliency depends on its technologies and systems, and technology leaders should assume the role of a crisis leader. To respond to the challenge ahead, technology leaders need to devise and execute their strategies across three major dimensions: plans, people, and practices. Each is essential for keeping people safe and productive, and for creating a resilient organization.

Topics covered in this article:

• Plans: Developing a response strategy. It is essential that IT organizations put strategy and plans in place to ensure operational resilience.
• People: Ensuring health, well-being, and productivity. The health and safety of your people is the top priority.
• Practices: Preserving continuity of business operations. Tech leaders must seek out and support key areas in the business that are likely to be impacted.
• The Long-term impact: Becoming a resilient leader while reimagining the future of work.