Income-tax digitalisation survey 2.0

As taxpayers increasingly value digital advancements, the shift toward paperless, tech-enabled services has created a new benchmark for efficiency and ease of doing business. Deloitte India’s Income tax digitalisation 2.0 survey captures insights into taxpayer expectations for the adoption of advanced technologies, like AI and blockchain, to further modernise tax processes. With technology adoption reaching new heights, we explore how organisations are prioritising automation, ERP integration, and third-party solutions to achieve a seamless, future-ready tax function.

India is undergoing a significant transformation in tax digitalisation, with the government’s strong push towards innovation and a taxpayer-friendly ecosystem. The second edition of Deloitte India’s Income Tax Digitalisation in India survey reveals that India Inc. has shown a positive perception towards tax technology and significant trust in the government’s digital initiatives. The momentum towards digitalisation has led to the ease of doing business, enhanced efficiencies and reduced time spent on compliance for taxpayers.