Solutions

Core Business Operations

Technology does not stand still. It takes innovative approaches to transform, modernize, and run existing technology platforms. The key is knowing when to take advantage of the new technologies to drive product and service enhancements, improve financial performance, and accelerate speed to market.

Business operations systems are the heartbeat of an organization. At a minimum, they must be able to empower people and facilitate performance—but at their best, they can transform what a business is capable of.

The biggest challenge for IT and operations leaders is that technology and solutions never stand still: What was state-of-the art five years ago may not be adequate now. But Deloitte professionals can help you stay ahead of the game.

Leverage our functional and technical capabilities to transform, modernize, and run your existing technology platforms; or design and implement new cloud-based technology solutions, many of them tailor-made for your sector. And let us guide you through strategic improvements to financial performance, product innovation, operational agility, and speed-to-market.

When it’s time to reinvent how the wheels turn in your organization—to react, innovate and reconfigure your business, let our Operations Transformation professionals’ deep sector knowledge, coupled with our operational and technical expertise, bring your strategy to life. We can assist in delivering lower-cost, more effective and fit-for-the-future operations that underpin profitable growth. We can also help you plan and deploy game-changing cognitive and digital technology to reduce costs, maximize efficiency, transform payments and revenue processes, and benefit from innovative and emerging business models.

Within the IT and technology arena, our industry-leading Systems Engineering specialists will guide your organization through end-to-end redesign and modernization of your platforms to give rise to new capabilities and empower your business. Services include applications modernization, service delivery optimization (including Agile and DevOps), systems design and engineering, and integration services.

For any organization wanting to embrace the future and succeed in a world driven by data and insight-rich decision making, cloud solutions are not merely a nice-to-have technology upgrade; they are the digital innovation that’s essential. Our industry-leading Cloud Engineering professionals will lead you through the initial strategy, planning and selection, and into the design, implementation and migration processes—providing a complete suite of advisory and cloud solutions to help transport your business into a new, dynamic world of high performance.

Finally, Deloitte offers a suite of leading-edge software-as-a-service solutions to help organizations drive operational improvements, enhance business strategy, negotiate market challenges, and revitalize customer experience. Our Industry Solutions teams will lead you through the design and deployment of transformational solutions in industries such as health care, life sciences, banking, insurance, and emerging sectors.

Explore additional resources

2019 global shared services survey report

Results from the 11th biennial global shared services survey indicate that shared services centers (SSCs) are, in fact, shifting from being a “provider of what they ask for” to a generator of tangible business value—especially as SSCs are witnessing an increased penetration in strategic and interaction-heavy functions like customer, sales and marketing support, and procurement.

Automation is here to stay

Robotic Process Automation (RPA) offers great potential for businesses to get smarter and more efficient. Successful organizations will be those who embrace the change associated with this innovation, and refocus their workforce to maximize the value from this initiative.

Contacts

Christopher Armitage

Christopher Armitage

Partner,Head of Consulting Department in CIS

Christopher has over 15 years of management consulting experience with a focus on strategy and operational consulting experience across a range of industries, including Financial Services and Telecomm... More

Askar Khamzin

Askar Khamzin

Director, Consulting

Director of Consulting at Deloitte CIS, based in Nur-Sultan/Astana. He has over 15 years of professional experience on various positions  in large Kazakhstani industrial and oil and gas companies. He ... More