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Customer

Creating great impact

We combine the discipline of Deloitte with the power of creativity to connect people, ideas, technology, and innovative thinking. Together we are making progress towards finding new solutions to some of the world's biggest problems.

We bring worlds together to move your world forward.

We believe that creativity sits at the heart of any successful business transformation. And we don’t just believe it, we practice it.

In a world of continually changing customer expectations, we envision, realize, and scale customizable long-term solutions that empower our clients, across all industries, to forge meaningful, lasting connections with their workforce, customers, and global community.

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Explore Customer services

Customer Strategy & Design

Our strategic customer insights and design-led approach will help you create new customer experiences to drive growth and loyalty.

Customer as a service/Operate

Operating and continuously innovating our customers’ digital platforms through flexible, scalable teams.

Sales & Service

Our Sales & Service solutions have been designed to equip every part of your sales transformation, service excellence, and operations functions to deliver seamless customer experiences.

Marketing & Commerce

We will help you connect and engage with your audiences through brand experiences, creative communications and innovative marketing.

Our thinking

Macy's

Reinventing the digital marketplace

The platform enables macys.com to become a fully integrated shopping destination that bridges the gap between boutique brands and retail giants to bring more to customers, all at the click of a button.

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Chipotle

Now every day can be Taco Tuesday

Chipotle was an early leader in the digital space, and their web, mobile, and watch apps set the standard for fast casual restaurants.

Find out more
SoFi Stadium

A game-changing digital experience

Back in 2016, there was a big pile of dirt and an even bigger idea. Real estate developer and Los Angeles Rams Owner/Chairman E. Stanley Kroenke was realizing his vision for developing historic land in the heart of Los Angeles.

Read the full story
Herc Rentals

The future of equipment rental is here

For nearly 60 years, Herc Rentals has equipped North America’s contractors, institutions, suppliers, and communities with the gear that gets work done. Work that delivers progress, opportunity, and better days ahead.

Learn more

See all our stories

Awards and recognition

IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2024–2025 Vendor Assessment

Deloitte recognized as a Leader in the inaugural 2024 Gartner® Magic Quadrant™ and scores highest in 3 Use Cases in the Critical Capabilities Report for Digital Experience Services

Deloitte Digital is an undisputed Leader in Everest Group’s Salesforce Services PEAK Matrix® Assessment 2024

Deloitte received the highest possible rating: an Overall Strong in the Vendor Rating by Gartner for the third consecutive year.

Deloitte ranked #1 consulting services provider worldwide by revenue in Gartner Market Share report

At Deloitte, we harness the power of creativity and strategic insights to help our clients stay competitive and relevant. Our world-class team creates compelling customer experiences that align with our clients’ brand ambitions, increase customer loyalty, and drive profitable growth.”

Mark Lush, Customer Leader, Deloitte Global

Bringing beautifully crafted digital experiences to life

Explore how Deloitte Digital connects people, ideas, and technology to transform business

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Tech Trends 2025

AI everywhere: Like magic, but with algorithms

Deloitte’s 16th annual report explores an AI-infused future where things work smarter, faster, and more intuitively. Discover the tech advancements that can help organizations unlock innovation.

Explore the trends

Shaping the future, faster with Innovation and Technology

Explore how Deloitte's tech-enabled solutions combine industry expertise, proprietary assets, and a powerful alliance ecosystem to accelerate your business transformation and unlock new possibilities.

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Excellence Recognized, Collaboration Celebrated

Discover why leading technology companies consistently honor Deloitte as their most innovative and impactful global alliance organization. 

Discover Ecosystems & Alliances

Join us

Deciding the career for you is more than simply “landing the job.” It is finding a place where you know you make a difference each day, where you can be your most authentic self. It is choosing your impact.

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