Malta Business Registry business continuity contingency plan
Remote working measures announced
03 April 2020
As of 13 March 2020, the Malta Business Registry (the ‘MBR’) has closed its offices to the general public and has put in place a number of remote working measures, in terms of their business continuity contingency plan, to ensure continuous operations throughout this pandemic, noting that all services are in full operation.
The MBR continues to provide services through the following methods:
- The registration of corporate documents through the online services offered on the MBR website;
- The ordering of certificates or documents through an email address provided by the MBR which documents are to be returned by post;
- Payments of penalties and fees may be made through online bank transfer;
- Paper format documentation are to be delivered to a dedicated letterbox at the entrance of the MBR premises and the processing of such documents will start on the first working day after 72 hours from receipt of such document;
- Meetings shall be held through teleconferencing only;
- Telephone lines will operate as normal;
- Documents addressed to the International & Corporate Tax Unit are to be delivered in the dedicated letterbox clearly indicating that these relate to share transfers and the share transfer documents will be processed and the necessary documentation will be forwarded to the MBR; and
- On-site inspections will be held through digital means.
Any queries may be forwarded by email on firstname.lastname@example.org or by telephone on 22582300.
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