Robotic process automation and cognitive technologies in insurance
Transforming to a customer-centric strategy
The potential for robotic and cognitive automation across the insurance value chain is significant.
Pilot programs exploring robotic process automation (RPA) in insurance are showing positive results and benefits that go far beyond efficiency gains: The potential for robotic and cognitive automation across the insurance value chain is significant.
Robotic Process Automation
The Age of AI: Practical uses and regulation
By Stephen Camilleri
The promise of artificial intelligence (AI) has been around since World War II but it is only in the last decade or so that technology and engineering have gradually caught up with expectations.
Having presented a brief history of AI, recent developments and potential dangers, the final chapter in this article focuses on current practical uses and the regulatory perspective.