Services

Customer & Marketing

Deloitte Consulting in Malta delivers solutions and services across multiple service lines and streams. We help clients see what is possible, identify what is valuable, and deliver on it. How? We focus on delivering a positive impact to our clients' business by combining creative and digital capabilities with technical experience and deep business strategy, and relationships of the world’s largest consultancy. Altogether, our services provide truly comprehensive, end-to-end, state of the art solutions.

Every part of our business is focused on the future of your business. With accuracy we meet you where you are today, with confidence we anticipate where you should be tomorrow, and with partnership we plot and travel the journey in between.

This transformation journey starts and ends with the customer, first understanding people’s real lives and then shaping your business future to deliver around them.

We call this Elevating the Human Experience.

Experiences are made by focusing on the moments that matter within them: The rational and emotional points of connection where your brand and business can offer more to your customer. These unmet customer needs, these future business opportunities, can be discovered and understood by design, connected continuously by technology, and elevated to be human by creativity.

The Deloitte Malta approach

Our team connects our talents in strategy, design, innovation, and brand (Imagine) with data, insight, e-commerce, automation, and platform integration (Deliver) with marketing, advertising, content, and optimisation (Run) to connect your business with its future in a way no traditional consultancy or agency can.

We do this in partnership, with our parteners from the world’s leading innovative tech companies and with ready-made digital technology assets.

Creating beautiful crafted human experiences, focused on meeting the moments that matter in your customers’ lives, and giving your business the competitive advantage and growth that digital transformation makes possible.

Now leaders in organisations everywhere can come to one place and have their business futures brought to life.

Creating lasting connections: Build loyalty to drive business

Explore additional resources

A new age of digital storytelling

As technology often blurs the line between storyteller and listener, learn how can marketers use digital reality to their advantage.

Redefining the CMO

In the decades since it earned a place in the C-suite, marketing has changed fundamentally. Is it time to redefine the CMO role?

Key contacts

Ludwig Micallef

Ludwig Micallef

Senior Manager

Ludwig is responsible for the project management of a number of projects for clients. He joined Deloitte Digital (formerly Alert Group) in 2007 as a software developer and was promoted to Project Mana... More

Claudine Cassar

Claudine Cassar

Consulting Leader

Claudine joined Deloitte in 2015 as part of the acquisition of the Alert Group - a leading player in the Maltese ICT sector, offering solutions to clients’ eBusiness requirements. The acquisition brou... More