Business Process Solutions - Payroll outsourcing


Human Resources and Payroll Services

Business Process Solutions – service offering

Deloitte offers human resources and payroll services that can help improve efficiency of traditionally complex and time consuming tasks for global businesses. Leveraging strategic perspective and technology can help align a company's practices and policies with its corporate vision, open new channels of communication, and improve processes, and help manage costs. Outsourcing administrative human resources tasks can help businesses contain costs, manage employer-related risks, reduce administrative burdens, maintain information confidentiality, and improve organizational effectiveness.

Our services can include:

Payroll management:

  • Customise and set up payroll system per business requirements
  • Calculate withholding tax and other deductions for employees
  • Process pay statements
  • Calculate and accrue benefits
  • Manage payroll journal entries
  • Administer distribution of payroll funds
  • Generate compliance and business reporting
  • Prepare income and withholding certificates

Payroll support system:

  • Maintain and update system tables
  • Develop and analyse queries and reports
  • Provide technical assistance and support to payroll systems users

Salary and benefits administration:

  • Manage reward/benefit schemes and policies
  • Provide support to clarify and explain set benefits and procedures
  • Coordinate, control, and manage benefits vendor
  • Fulfill local tax and legal requirements as well as any specifications mandated by the business

HR workforce support:


  • Offer administrative support on hiring, contracting, and maintenance of employee files
  • Provide support desk to answer employee queries and issue work certificates
  • Integrate HR data to generate customised management reports
  • Configure and develop a HR solutions portal with administrative and technological support
  • Timekeeping administration including management of hours worked and control of employee hour bank

Labour compliance:

  • Review of labour and social security procedures
  • Monitor ongoing outsourced services
  • Manage due diligence of labour liabilities
  • Assess risks of benefits assignment
  • Verify backgrounds of active and newly hired employees
  • Audit payroll system, performance goals, benefits agreements, and behavioural codes

Project back-end support:

  • Backfill key positions during transformation initiatives so that assigned personnel can focus solely on the success of the project without the responsibility of concurrently balancing their "day job"

Training support:

  • Develop and conduct training workshops on payroll processes and procedures
  • Establish and maintain payroll system reference materials

HR reporting:

  • Standard reporting to the client and authorities. Includes year-end tax returns, budget and forecast

Travel & entertainment compliance & reporting:

  • Processing and reporting of expense claims from employees of clients assuring compliance of personal income tax report

Absence management:

  • Administration of sick, vacation and maternity leave


If you would like to learn more about how Deloitte can help, please contact us


Roseanne Bonello

Roseanne Bonello

Roseanne joined Deloitte Malta in 2019, bringing with her more than 15 years’ experience in transaction advisory services, audit and assurance and financial reporting across a number of industries. Ro... More