Salesforce Sales Cloud

What is Sales Cloud?

The Sales Cloud is a CRM platform that enables you to manage your organisation’s sales, marketing and customer support facets. If your company is engaged in business-to-business (B2B) and business-to-customer (B2C), then sales cloud is the service your sales team needs.

What are the benefits of Sales Cloud?

Help reps sell smarter with an AI-powered sales platform.

• Salesforce lets you build artificial intelligence right into the sales process. Automatically capture data and get instant insights, such as top leads, next steps, and suggested actions.

Accelerate productivity with a flexible user experience.

• Sell from the field. Sell from your inbox. Sell the way you want, lightning fast, with an easy-to-customise, AI-powered CRM system.

Personalise the customer experience with a 360-degree view.

• Create a single, consistent selling process by making sales, service, and marketing data work together. Connect every channel across the buyer journey.

Close more deals anytime, anywhere.

• See everything from sales forecasts to team performance on any device — a laptop, a phone, you name it. Focus reps on the most important actions, giving them the right advice at the right time.

Optimise the quote-to-cash process.

• Automate your configure, price, and quote process to empower your sales teams to close deals faster.
  
  

About Salesforce

Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. It offers cloud-based applications for sales, service and marketing for small, midsize and enterprise organisations, with a focus on sales and support. It brings together all your customer information in a single, integrated platform that enables you to build a customer-centred business from marketing right through to sales, customer service and business analysis. This gives you more complete understanding of your customers to drive your business’s success.