Business Process Solutions (BPS)


Business process solutions (BPS)

Businesses today are facing a rapidly evolving landscape from regulatory changes, continued advances in technology and the adoption of more sophisticated approaches by revenue authorities. As a result, businesses need an appropriate mix of in-house and external resources to manage essential operational processes efficiently with visibility, flexibility, transparency and control.

Business Process Solutions

With a focus on quality, skills and geographical coverage, progressive businesses are evaluating the way their work is resourced and assessing alternative operating models. It is important to note that business operating models, organisational priorities and corporate cultures vary from business to business, so the right solution for one organisation may not be the best for another.

Our Processes

Deloitte’s Business Process Solutions (BPS) practice help businesses improve and manage their accounting, tax and human resources management by leveraging experienced professionals who provide advice and practical support through a mix of outsourcing, contract personnel, co-sourcing, and project related services. We provide bookkeeping, human resources administration, payroll, staff outsourcing services and ancillary support services.

Our Services

Contract Placement

We offer on-site staff outsourcing services to manage day to day activities, provide support to ad hoc projects for management purposes and/or for complying with the relevant regulatory requirements. Our outsourcing service offers you a flexible and productive staffing solution which reduces the financial burden of carrying extra full time staff when not required, as well as continuity of a supply of technical resources at predetermined service levels and improvements in your financial processes. We will also work closely with you to deliver improved efficiency to your business processes.

Accounting services

We provide a full range of accounting services and solutions, including preparing management reports according to specific formats, processing sales and purchase documents and other related accounts receivable and payable processes, transaction posting to general ledgers, cash books and preparation of trial balance, profit and loss accounts and balance sheets, liaising with auditors and tax agents, and preparing statutory financial statements and deferred tax computations.

Human Resources Management

Deloitte offers human resources and payroll services that can help improve efficiency of traditionally complex and time consuming tasks for global businesses. Our payroll management service comprises of payroll processing, registration of company/personnel with relevant statutory bodies, preparation of annual returns for tax submissions and all payroll related to payment services.

We also provide human resources services and administration support which include e-HR, e-Leave and e-Attendance. E-HR is a comprehensive web-based, computerised personnel and administrative and management system, while e-Leave is a web-based paperless leave application system. On the other hand, e-Attendance refers to a web-based system which enables the automated importation of the Electronic Time Clock data into our payroll system for attendance records and overtime calculation.

Tax advisory

We work together with our International Tax services teams to deliver a seamless tax solution that focuses on helping business leaders to make informed tax decisions and implement improvements to the way they manage their tax affairs in support of business operations and address risks associated with non-compliance. Our list of services include start-up support, tax data integration, tax implications of changes in business strategy and special transactions and tax management consulting and technology solutions.

Corporate Secretarial Services

BPS Corporate Secretarial Services provide a full spectrum of corporate secretarial services to assist businesses to establish a presence in Malaysia, and assist businesses to fulfill all of their ongoing regulatory requirements in an efficient manner. Our highly skilled and helpful team is able to assist with any queries that you may have in relation to corporate secretarial services, together with any points of company law that may arise. 

Get In Touch

Sim Kwang Gek

Sim Kwang Gek

Country Tax Leader

Kwang Gek has more than 20 years of experience in providing tax and business consulting services for local and multi-national corporations in the manufacturing, construction, engineering, property dev... More

Julie Tan

Julie Tan

Executive Director

Julie is a Tax Partner with Deloitte Malaysia since 2014 with over 18 years of experience in tax advisory and compliance services. She also leads the Business Process Services practice which includes ... More