Business Process Solutions (BPS)


Business process solutions (BPS)

Businesses today are facing a rapidly evolving landscape from regulatory changes, continued advances in technology and the adoption of more sophisticated approaches by revenue authorities. As a result, businesses need an appropriate mix of in-house and external resources to manage essential operational processes efficiently with visibility, flexibility, transparency and control.

Financial Accounting and Operations

Deloitte offers a full range of finance and accounting services to growing and evolving businesses. Services include organizational, analytical, and recording services for the financial activities of a business, and the preparation of various materials covering the financial transaction life cycle (i.e., collecting source documents, recording transactions, closing books, and preparing reports for internal and external stakeholders).

Deloitte's services include:

  • Accounts payable (A/P) processing
  • Accounts receivable (A/R) processing
  • Back-end filling finance functions
  • Bookkeeping
  • Budgeting
  • Business controlling
  • Delivery of turnkey finance functions
  • Financial reporting and controlling
  • Management reporting
  • Operational finance function support
  • Statutory reporting
  • Support statutory audit preparation
  • Temporary finance management
  • Treasury support
  • Year-end closing procedures

HR and Payroll

Deloitte offers human resources and payroll services that can help improve efficiency of traditionally complex and time consuming tasks for global businesses. Leveraging strategic perspective and technology can help align a company's practices and policies with its corporate vision, open new channels of communication, and improve processes, and help manage costs. Outsourcing administrative human resources tasks can help businesses contain costs, manage employer-related risks, reduce administrative burdens, maintain information confidentiality, and improve organizational effectiveness.

Deloitte's services include:

  • Payroll management
  • Payroll system support
  • Salary and benefits administration
  • HR workforce support
  • Labor compliance
  • Project back-end support
  • Training support
  • HR reporting
  • Travel & entertainment compliance & reporting
  • Absence management

Tax Compliance and Reporting

Managing tax and statutory compliance obligations continues to be a challenge for companies, whether they are located in only one jurisdiction or have operations in multiple territories. As businesses expand into new markets and as the global tax landscape continues to change, the complexity of managing tax risks and complying with reporting requirements multiplies.

Compliance and reporting is never a case of 'one method fits all', therefore we match and tailor our services to whatever best suits your, taking into account scope, in-house capabilities and your unique approach to technological solutions.

Deloitte's services include:

  • Direct Tax
  • Indirect Tax
  • Tax filing
  • Tax provision
  • Turnkey start up support
  • Tax data integration
  • Tax reporting
  • Information request support
  • Property tax

Business Process Technology

Efficiently leveraging technology can help provide an integrated approach to process improvement that can help finance and accounting, tax, and HR departments substantiate and promote their strategic value to the organization. Deloitte practitioners work with businesses to design and implement operational processes, technologies, and resource models to improve value-added activities in process redesign, software implementation and enhancement, tax-sensitized technologies, and change management. In addition, cloud-based accounting system and Software as a Service (Saas) capabilities help internationally minded businesses to strategically balance expansion, infrastructure, and mobility demands.

Deloitte's services include:

  • ERP system design and implementation
  • Process mapping
  • Business intelligence & data analytics
  • Business process reengineering
  • Robotic Process Automation (RPA)
  • Back-end filling (tech functions)
  • Operational finance relocation
  • Program office

Enhance your business performance and efficiency

Business Process Solutions (BPS)

Business operating models, organizational priorities, and corporate cultures vary from business to business, so the right solution for one organization may not be the best for another. Deloitte can help assess how your organization currently operates, determine what changes you may like to make, and assist with developing a structured, incremental path to improvement. These cutting-edge, highly flexible solutions for operational, compliance, and reporting services are augmented by technology and supported by a Deloitte network of member firms around the world. To learn more, download a copy.

COVID-19: Key Business Process impact areas for client considerations

Now more than ever, many businesses need to reevaluate their accounting, tax and human resources processes. Due to COVID-19, many businesses have had to deal with layoff upticks, remote payroll management, government incentives submittals and the like. Deloitte can help assess how your organization is being impacted by COVID-19 and run the business processes for grant applications.

Deloitte’s services include:

  • Short term cash generation and optimization support
  • Workforce support
  • Rebound planning
  • Finance & HR operating model
  • Value optimization

To learn more about how you can help improve your Business Process Solutions post COVID-19, contact us.

COVID-19: Key Business Process impact areas for client considerations

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Sim Kwang Gek

Sim Kwang Gek

Country Tax Leader

Kwang Gek has more than 20 years of experience in providing tax and business consulting services for local and multi-national corporations in the manufacturing, construction, engineering, property dev... More

Julie Tan

Julie Tan

Executive Director

Julie is a Tax Partner with Deloitte Malaysia since 2014 with over 18 years of experience in tax advisory and compliance services. She also leads the Business Process Services practice which includes ... More