Deloitte Global Millennial Survey 2020

Millennials and Gen Zs hold the key to creating a “better normal”

“The pandemic crisis has substantially changed the way we look at the world of work with young workers. They have been particularly hard hit by confinement, showing signs of some optimism and willingness to improve companies, the communities in which they operate and contribute to building a better world. Millennials and Generation Z demonstrate that they are resilient generations and that they have the solution to a problem that belongs to everyone.” Nuno Carvalho, Deloitte partner.

In the face of unprecedented health and economic disruption caused by the COVID-19 pandemic, millennials and Gen Zs express resolve and a vision to build a better future, a new Deloitte survey finds. The 2020 Deloitte Global Millennial Survey, now in its ninth year, reveals that both generations remain resilient in the face of adversity and are determined to drive positive change in their communities and around the world.

This year’s survey consists of two parts: a “primary” survey of 18,426 millennials and Gen Zs across 43 countries conducted between November 2019 and early January 2020, and a “pulse” survey of 9,102 individuals over 13 countries taken between April and May of 2020 in the midst of the worldwide pandemic. Many questions from the first study were repeated to gauge the effect of the pandemic on opinions.

The report highlights how the consequences of the pandemic have drastically affected the careers of young workers. At the time of polling, almost 30% of Gen Zs and nearly a quarter of younger millennials (25-30 years old) said they had either lost their jobs or been placed on temporary, unpaid leave. Only a third of millennials and 38% of Gen Zs taking the pulse survey said their employment and income status had been unaffected.

The picture that emerges from this year’s survey is complicated but hopeful: Even in the midst of crisis, millennials and Gen Zs are recommitting to improving society, pushing for a world in which businesses and governments mirror their own commitments.

Download the report to find more conclusions. 

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