Press releases

Deloitte named a leader in Digital Supply Chain Planning & Design Consulting by ALM Intelligence

News Release

New York, NY, USA, 2nd February 2017—Deloitte announced today that ALM Intelligence has named it as a global leader in Digital Supply Chain Planning & Design Consulting. In the report entitled Digital Supply Chain Planning & Design Consulting 2016, ALM Intelligence notes, “Today, companies across industry sectors are faced with an environment of persistent low growth, fierce competition, and demanding customers. As a result, their ability to derive a premium from traditional sources of differentiation such as product or brand has eroded, and many are increasingly looking to their supply chains as important sources of differentiation and competitive advantage.”

“In today’s supply chain, the speed at which executives must make decisions – often utilizing vast amounts of data – is rapidly accelerating. The combination of speed, data, and new technologies are collapsing the supply chain, turning what has traditionally been a linear process into a dynamic Digital Supply Network (DSN),” said Doug Gish, National Service Line Leader for Supply Chain and Manufacturing Operations, Deloitte Consulting, LLP. “We are pleased to be recognized by ALM Intelligence for our work with clients to enable them to navigate these changes and to move them quickly from strategy to prototype to operate a scalable DSN that drives transformation.”

Specifically for Deloitte, ALM Intelligence highlights, “Deloitte does a better job than most providers in this market with helping clients act upon the opportunity presented by the digitization of supply chain planning to differentiate themselves by aligning all of the components that go into delivering the end-to-end customer experience.”

The report lays out the opportunities and challenges for Digital Supply Chain Planning and Design Consulting providers focusing on market trends, client spending forecasts, and the provider landscape, and includes profiles of select key firms.

According to ALM, “Consulting providers employ digital consulting services to address clients’ concerns in three main areas: customers, operations, and employees.”

Additional Findings

  • “Deloitte serves this market through a combination of operations-focused digital consulting capabilities housed within its Deloitte Digital unit, and more traditional supply chain management consulting expertise is housed within its Logistics and Distribution practice.”
  • “As digital capabilities have become increasingly more important to the supply chain planning & design functions, Deloitte has increasingly brought its traditional supply chain management consulting capabilities and its digital consulting capabilities closer together.”
  • “Although Deloitte is a broad-based multiservice firm while the other members of the strategic transformers group are all traditional strategy consulting firms, Deloitte’s inclusion in this peer group is justified by its fundamentally strategic orientation and the way it perceives the digital supply chain planning & design consulting market. Deloitte’s approach is to start by helping clients answer the question of what the impact of digital will be on their supply chains, and what steps they should take in response.”
  • “In Deloitte’s view, while the basic objectives of supply chain management remain the same with digital (balancing cost, service, efficiency, etc.), the difference with digital is that it enables companies to move toward a whole new level of performance against those traditional objectives. Doing so will involve shifting to a new operating model characterized by a set of dynamic Digital Supply Networks that will more closely resemble a flexible ecosystem than the traditional rigid, linear supply chain model.”
  • “Deloitte, although it has some of the broadest and deepest digital supply chain planning & design consulting capabilities of any provider in the market, distinguishes itself in particular for its strength in two areas. First, Deloitte excels at helping clients view their supply chain in strategic terms. The firm sees digitizing the design and planning of the supply chain not just as a way to improve operational performance, but also as an opportunity to treat the supply chain as a source of differentiation and competitive advantage, turning it into a strategic secret weapon. While it is true that the firm is stretching the metaphor to imagine that a digitally enabled supply chain could be truly secret, Deloitte is correct in recognizing that, secret or not, it represents an advantage that is very difficult for competitors to replicate. Second, Deloitte stands out for the importance it places on the concept of creating customer value, and for its recognition of the essential role that digital supply chain planning plays in the overall delivery of excellence in customer experience.”

As used in this press release, “Deloitte” refers only to the Deloitte Touche Tohmatsu Limited member firms.


Stephen Soyland
Global Communications
Deloitte Touche Tohmatsu Limited
Tel: +1 212 492 4503

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see to learn more about our global network of member firms.

Deloitte provides audit, consulting, financial advisory, risk advisory, tax and related services to public and private clients spanning multiple industries. Deloitte serves four out of five Fortune Global 500® companies through a globally connected network of member firms in more than 150 countries bringing world-class capabilities, insights, and high-quality service to address clients’ most complex business challenges. To learn more about how Deloitte’s approximately 245,000 professionals make an impact that matters, please connect with us on Facebook, LinkedIn, or Twitter.

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