How to successfully manage GBS operations with ServiceNow?


Webinar: GBS Operations of the future enabled by ServiceNow

How to successfully manage GBS operations with ServiceNow?

Live webinar: 20 June 2022, 11:30-13:00 EEST | 10:30-12:00 CEST

Companies operating in the shared services sector have to face many challenges, in particular in the field of new technologies. Only full transition of processes, optimal time spent on individual tasks and advanced data management are a guarantee of success.

Join our webinar to learn how to increase satisfaction of your GBS employees and clients by expanding the ServiceNow tool footprint from traditional IT and HR areas to Accounting & Finance, Facility Management, Legal or Data Governance.

GBS Operations of the future enabled by ServiceNow

Register here

What will you learn during the webinar?

We will discuss the current trends in GBS, with a particular emphasis on User Experience, in addition to showing some practical examples of how ServiceNow is used by GBS organizations.

Why is it worth to attend?

In addition to some theory, which will surely come in useful, we will present live demos of ServiceNow functionalities that can improve the quality of work in your organization. You will also have the chance to ask questions to both ServiceNow experts and Deloitte professionals specializing in the implementation of this tool in the SSC/GBS sector.

Is this webinar for me?

Yes, if you are looking for opportunities to improve your organization. The webinar is addressed in particular to those managing SSC / GBS / Centers of Excellence, CIOs as well as heads of HR, Legal, Master Data, Finance & Accounting departments.

Both existing ServiceNow customers and those who want to learn more about the possibilities offered by this solution and are considering its implementation in their company are welcome to join us.


Paweł Spławski | ACCA, FRM

Paweł Spławski | ACCA, FRM

Partner, Risk Advisory, Financial Services

Paweł Spławski has over 19 years of experience. He has conducted projects related to the implementation of regulatory requirements in the financial sector, and recently he is dealing with regulations ... More

Kamila Mieloch

Kamila Mieloch

Senior Manager, Human Capital

Experienced project and people manager with a multinational business advisory experience. Supports HR experts and executives from various industries and countries in defining and achieving their strat... More

Tomáš Hušner

Tomáš Hušner

Senior manager

Tomas is a Manager in the Consulting practice at Deloitte Czech Republic with 10 years of professional experience. He is part of the Finance & Performance team focusing on the shared services industry... More

Dominik Woźniak

Dominik Woźniak

Senior Consultant – Technology Strategy and Transformation, ServiceNow Practice

Dominik is a professional with over 11 years of experience in Operations and Service Management areas. Dominik has been involved in leading several major ServiceNow ITSM transformations across the glo... More