Patient connect


Deloitte Digital’s life science accelerator

Patient Connect: Comprehensive patient services and care management platform

Today’s environment is driving the need for redefined patient engagement and evolution from reactive to predictive, outcome-based patient services.

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Executive summary

Patient Connect helps life science companies deliver effective patient support and engagement

Streamline access and drive patient engagement

Streamline patient access to therapy and provide high-touch, consistent patient interactions across shared business processes therapeutic care programs.

Gain and act on critical patient insights

Get increased insights into patient treatment and interactions from RWE value to HCPs and new products.

Educate and maximize therapy adherence

Leverage tools to engage and educate patients and proactively ensure product, therapy, and care plan adherence.

Drive provider and HCP engagement

Provide value to HCPs and providers through shared patient insights and a platform for care team collaboration.

Deloitte Digital’s life science accelerator

The Patient Connect Platform includes the following features:

Cloud, mobile enabled

Built on Salesforce1, the solution provides a highly scalable platform, leveraging cloud, mobile, and social technologies to effectively engage patients and create collaborative environment for the patients' care network.

Leverage best practices

Leverage best practices for accelerated and quality deployment across affiliate programs and regions.

Streamline processes

Shared core business processes and coordinated patient interactions across programs and patients’ care network allow for a high-touch, consistent patient experience,

Integrate technologies

Access better integration and a consistent platform across all patient support programs.

Ensure compliance and data security

Respect HIPAA compliance and GxP requirements where necessary.